Review of Caribou


  • Save $101 per month on average

  • Rates as low as 1.99% APR

  • Prequalify without giving your SSN

  • Helped 40,000 customers put more cash in their wallets

What Is Caribou?

Caribou, previously MotoRefi, is an online lending platform that offers auto refinancing loans. Their secure digital platform makes it easy for borrowers to see how much they can save by refinancing their auto loans.

Caribou is backed by leaders in the automotive, technology, and finance industries, with venture capital investors like Accomplice, Motley Fool Ventures, QED Investors, and others.

Chosen 1,711 times
  • Rates as low as 1.99% APR
  • No SSN required
  • Get pre-qualified with no impact to your credit score
  • Pre-qualify in seconds online

How Caribou Works

Caribou allows borrowers to pre-qualify online in a few easy steps.

Caribou is not a direct lender, which means you can’t get a car loan directly from them. They partner with various lenders to provide car refinance loans.

This is the ideal solution if you want to refinance a car loan and complete a loan application completely online. If you apply and get approved, you can create an account and upload all your documents online.

They will then handle the vehicle title change and pay off your old lender.

You can’t refinance a commercial vehicle or a motorcycle, and you can get a lease buyout loan from Caribou either.

The company also partners with auto insurance companies to offer extended warranties, gap insurance, and key replacement coverage that can be added to your refinance loan.

Caribou is available in all U.S. states except MD, MI, NE, NV, WI, and WV

Only car, truck, and SUV loans are offered by Caribou. You can’t refinance a motorcycle or a commercial vehicle, and you can’t get a lease buyout mortgage either.

Even though it only provides one type of loan, it works with auto insurance companies to provide coverage, gap insurance, and extended warranties that can be added to any refinance loan.

The loan process is very easy and is ideal for people who prefer getting loan offers online without a hard credit pull, and a company that offers great customer service.

Loan Requirements

Applying for pre-qualification through Caribou auto refinance won’t hurt your credit score because it only triggers a soft credit inquiry.

Rates & Fees

Caribou fees are lower than many other lenders – often up to two percentage points lower – but there is a $399 processing fee that is added to the loan.


With Caribou you get APRs as low as 1.99% with loan terms of between 12 and 60 months. Loans are available from $5,000 to $50,000 and you’ll get a decision when finishing your application, or within 24 hours.

The funding time depends on the lender and the lender fee is $399 to process your documents and retitle your vehicle.

Other benefits include a $0 fee for early payoff, however, there is a late fee that is lender-dependent.

You typically need a minimum credit score of 650 or more and an income of $2,000 per month ($24,000 per year).

If you have a bad credit history you may want to work on your credit profile to ensure you have an excellent credit score when you go through the refinancing process to get the best rates. 

Other requirements include:

  • Be at least 18 years old
  • Be a U.S. citizen or permanent resident
  • Have an SSN
Chosen 1,711 times
  • Rates as low as 1.99% APR
  • No SSN required
  • Get pre-qualified with no impact to your credit score
  • Pre-qualify in seconds online

How To Apply for Caribou Auto Refinance

Step 1

Check Your Rate

Share basic info to find the best pre-qualified loan options in just a few seconds. It won’t impact your redit score and no Social Security number is needed.

Step 2

Select Your Offer

Pick the offer that is best for you and choose between a number of premium products with a support team readily available to assist. 

Step 3

Finalize Your Refinance

Submit additional information and sign the necessary documentation online. 

Who is Caribou for?

Caribou is ideal for those who:

Want to compare rates. You can pre-qualify with a soft credit check that won’t hurt your credit score. 

Want to apply online. Caribou’s application process is completely online, from doing a pre-qualification to signing the papers and transferring the vehicle title. 

Want to add car insurance. Caribou added car insurance as a bundled option with auto loan refinancing, so you can apply for refinancing and request a car insurance quote in one application. 

Our Caribou Review


  • Can’t refinance motorcycles or commercial vehicles

  • Only offers auto refinance loans

  • Limited loan information on the website

Is Caribou a good company?

Yes, Caribou is a great option for an auto refinance loan. With an easy-to-use platform and results within minutes, Caribou is a reputable lender.

They offer customer support throughout the car refinance process and allow for a fast and easy way to apply for an auto refinance online.

The Caribou phone number for customer support is 1-877-445-0070.

Caribou auto refinance offers pre-qualification and lower fees than most other lenders. They have been around since 2017 and have an A+ rating with the BBB.

You can read more Caribou reviews below.


Caribou has only existed for a short time, but it has already received a good reputation from the Better Business Bureau and has even achieved a 5-star rating on the BBB website.

Better Business Bureau: Since 2018, Caribou has been accredited by the Better Business Bureau. They’ve been awarded an A+ rating.

Caribou is fairly open about the terms of its auto refinance loans. They don’t disclose an overall maximum APR, but they do allow you to prequalify and see your actual rate.

While certain pieces of information, such as minimum credit, and income requirements are not readily available on the website, they were happy to share them over the phone.

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    Reviews of Caribou

    Caribou is rated 11 out of 285 companies in total rating and got an average review score of 5 based on 2 reviews. Their weakness is Interest & Costs and their strength is Support & Service.
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    beth_black 1 review | April 4, 2022
    General Review
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    stephanie_navarro 1 review | February 9, 2022
    General Review
    Easy, quick, and good customer service!
    None really!
    Post reply

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