SoFi Personal Loans Review: $5,000-$100,000 with Zero Fees & Competitive Rates

Written by Joe Chappius

- Jan 13, 2026

Adheres to
Reviewed by Ricardo Laizo

SoFi stands out for borrowers with good credit seeking larger loans, of up to $100,000.

Their zero-fee structure and competitive rates are appealing, while unique perks like unemployment protection add significant value.

However, inconsistent customer service experiences suggest room for improvement in support quality and response times.

  • Competitive APRs, no prepayment fees, and flexible repayment terms

  • Soft pull to prequalify

  • Interest-rate discount with automatic payments

SoFi is not a verified partner

We would just like to make you aware that SoFi is not a verified Financer partner. Consider other top options below.

How SoFi compares - Financer Score

Financer score™ is our own point system which is updated live and based on several criteria that gives you a balanced view of the company quality.

Financer Score™83

Pricing

80

SoFi offers competitive APRs ranging from 8.99% to 25.81% with no origination, prepayment, or late payment fees. They provide autopay and direct deposit discounts, making their rates attractive for borrowers with good to excellent credit.

Customer Support

60

While they offer 7-day support via multiple channels, our tests reveal inconsistent response times and quality. In one test, we saw excellent response time and quality while in the second one, we received generic response and delay.

Terms and Flexibility

80

Terms are clear and transparent with flexible repayment options from 2-7 years. SoFi offers unique benefits like unemployment protection and clearly outlines loan usage restrictions.

Popularity

96

The popularity score indicates the percentage of customers choosing this company the last 90 days.

Customer Experience

80

On the positive side, many borrowers praise SoFi's competitive interest rates, lack of fees, and unique member benefits. However, customer service complaints are significant, with clients reporting breakdowns and slow response times.

SoFi Personal Loan in SoFiDetails

Terms & fees

Loan amount$5,000 - $100,000
Term2 years - 7 years
Annual interest rate8.99% - 35.49%
Origination fee$0
Monthly fees$0

Requirements

Minimum age18
Minimum income$0
National bank requiredYes
National phone number requiredYes
Citizenship requiredYes
Electronic identificationYes

Features

Cosigner possibleNo
Revocation periodYes
Accept bad credit historyNo
Weekend payoutNo
Loan extensionsYes
Early paybackYes
Payment within 24 hoursYes
Loan brokerNo
Interest free loanNo

Additional fields

Payment hours5am-7pm PT
High approval rateNo
Credit check companyEquifax, Experian, TransUnion
Recommended companyNo

Company informationDetails

Company nameSoFi
Websitehttps://www.sofi.com
Phone1-855-456-7634
Emailcustomerservice@sofi.com
Address234 1st Street, San Francisco, CA 94105
Get started

If you are looking for a large loan and you have an excellent credit history, then SoFi may be the ideal lender for you.

SoFi offers an array of loan packages, from personal loans to mortgages as well as mortgage refinancing. Loans are available from $5,000 to $100,000 with rates starting at 8.99% APR*.

Loan terms range from two to seven years and the minimum credit requirement is 680.

SoFi loans are available in all US states except Mississippi.

How We Rate SoFi

At Financer, all lenders go through a thorough research and review process. Here’s how we rate SoFi:

CategoryRating
Affordability⭐⭐⭐⭐
Application process⭐⭐⭐⭐
Loan terms⭐⭐⭐⭐
Transparency⭐⭐⭐⭐
Customer support⭐⭐⭐⭐⭐
Overall⭐⭐⭐⭐

Do We Recommend SoFi?

Yes, we recommend SoFi as a reliable lender. Skip to our full review below and see how we rate SoFi.

Want to skip the details? Jump to our final verdict here.

SoFi Overview

SoFi – or Social Finance, Inc. – launched in 2011 offering student loan refinancing for Stanford alumni. The company has since expanded its offering into other categories such as mortgage loans and auto loan refinancing.

SoFi offers perks to customers such as estate planning, career coaching, and financial planning. The company uses its coaching and planning services to help its customers stay on top of their finances.

SoFi loans range from $5,000 to $100,000 and are available in all US states except Mississippi.

In states like Massachusetts, Arizona, and New Hampshire, the minimum loan amount is $10,001 while the baseline is $15,001 in Kentucky.

Here’s a quick summary of SoFi:

OverviewFeatures
Loan type:Personal loans, mortgage loans, auto loan refinancing
Loan amount:$5,000 to $100,000
Loan term:Up to 7 years
APR:8.99% - 25.81%
Min. credit score:680
Monthly fees:None
Payout time:1-3 days
Weekend payout:No
Requirements:At least 18 years oldU.S. citizen, permanent resident, or visa holderLive in an eligible stateGood credit

SoFi’s APRs are consistent with lenders offering credit to borrowers with excellent credit. They also offer rate discounts for autopayments and all loan rates and terms are disclosed on their website.

Prequalifying for a SoFi loan requires a soft credit check which means your credit score won’t be affected until you accept the offer.

Want to find out more about the full range of offerings? Read our SoFi review below or view SoFi reviews from customers.

Who Is SoFi For?

SoFi loans are ideal for borrowers with good to excellent credit looking for a large loan with flexible repayment terms and zero fees.

Eligibility Requirements

To qualify for a SoFi loan, you have to meet the following requirements:

  • Be at least 18 years old

  • Be a U.S. citizen, permanent resident, or visa holder

  • Live in an eligible state

  • Have a credit score of at least 680

  • Must be employed, have sufficient income, or an offer of employment

Who It’s For

SoFi may be a good option for you if:

  • You have good to excellent credit 

  • You are looking for a huge loan 

Who It’s Not For

SoFi may not be a good option for you if:

  • You have bad credit or limited credit history 

  • You are looking for a loan of less than $5000

  • You live in Mississippi

How to Apply for a SoFi Loan

Go to the SoFi website and see what rates you may qualify for

You can apply for a SoFi loan online. Pre-qualification only takes a few minutes and won't hurt your credit score.

Submit an application

Complete an application if you like the rates and terms.

Wait for approval

Application review and approval can take anywhere from two to four days.

Sign documents

Sign the loan agreement to receive the funds.

Receive funds

Loan proceeds will be sent to your personal bank account after you sign the documents.

What To Consider Before Applying

  • What you need the loan for: SoFi loans cannot be used to buy securities, real estate, investments, or used for business purposes. Loans can also not be used to cover postsecondary educational expenses. 

  • How much you need: SoFi loans start from $5000 ($10,001 in Massachusetts, Arizona, and New Hampshire and $15,001 in Kentucky). 

  • Your credit score: SoFi loans are ideal for borrowers with good to excellent credit.  

SoFi Fees and Payment Terms

  • APRs vary between 8.99 - 25.81% (with all discounts).

  • SoFi doesn’t charge origination fees, late fees, or prepayment fees. 

  • SoFi offers repayment terms between two and seven years and loans between $5,000 and $100,000. 

How Financer Rates SoFi

Is SoFi legit? Yes, at Financer we recommend SoFi.

At Financer, all lenders go through a thorough research and review process. We don’t make recommendations lightly.

SoFi is one of the best options out there if you are looking for a large loan with fair rates, zero fees, and flexible repayment terms.

SoFi loans are ideal for borrowers with good credit looking for a huge loan with flexible repayment terms.

SoFi’s APRs are consistent with lenders offering credit to borrowers with excellent credit. They also offer rate discounts for autopayments and all loan rates and terms are disclosed on their website.

What’s more, SoFi offers unemployment protection which means that if you lose your job, your payments may be modified temporarily and the lender may help you find a new job.

Application process

Applying for a SoFi loan is an easy and simple process. It’s easy to see if you qualify for a loan without hurting your credit.

Since prequalifying for a SoFi loan only requires a soft credit check, your score won’t be affected until you accept the offer.

SoFi reports to all three credit bureaus.

Costs

SoFi doesn’t charge origination, prepayment, or late payment fees. With APRs ranging from 8.99% to 25.81%, SoFi’s rates are consistent with lenders offering credit to borrowers with good to excellent credit.

SoFi also offers discounts for autopayments and all loan rates and terms are disclosed on their website.

Payments

SoFi offers repayment terms that range from two to seven years and loans between $5,000 and $100,000. If you are looking for a large loan amount and you have an excellent credit history, SoFi may be the ideal lender.

Customer Service

SoFi has a customer service that runs seven days a week. The lender provides customer support by phone, email, and live chat. SoFi attends to inquiries and complaints Mondays through Thursdays from 5 a.m. to 7 p.m. PT and 5 a.m. to 5 p.m. PT on weekends. 

For inquiries or complaints, you can contact SoFi directly at (855) 456-SOFI (7634) or send an email to customerservice@sofi.com

You can also reach customer support on Twitter at https://twitter.com/SoFi

FAQs

Is SoFi a reliable lender?

Yes, at Financer we recommend SoFi.

What types of loans does SoFI offer?

SoFi offers personal loans, mortgages, and mortgage refinancing.

How much can I borrow with SoFi?

SoFi offers personal loans of up to $100,000 depending on your state.

What does SoFi do?

SoFi offers a range of lending products, including SoFi loans, SoFi morgages, and SoFi student loans.

SoFi Alternatives

Here’s a list of alternatives to SoFi and how they compare:

LenderReviewsLoan AmountAPRMax. Loan TermBad Credit?
LendKeyView$5,000 - $300,0004.49-10.68%Up to 20 yearsNo
AscentView$2,001 - $200,0005.74% to 15.76%Up to 20 yearsYes
UpstartView$1,000 to $50,0006.50% - 35.99%Up to 5 yearsYes
EarnestView$1,000 to 100% of school cost4.79% to 13.50%Up to 15 yearsNo

Should You Take a Loan With SoFi?

If you are looking for a large loan and you have good credit, then SoFi is one of the best options out there.

SoFi offers competitive interest rates, especially if you have excellent credit. You’ll also be eligible for a 0.25% rate discount when you set up AutoPay.

SoFi offers attractive perks, zero fees, and no prepayment penalties. What’s more, SoFi's unemployment protection feature means that if you lose your job, your payments may be modified temporarily and the lender may help you find a new job.

Read more SoFi reviews from customers below or add your own.

More SoFi Personal Loan Reviews

What Users On the Web Are Saying

SoFi is rated 4.5 out of 5 stars on Trustpilot, with users generally satisfied with the lender:

More User Reviews – Add Your Rating

Read more reviews on Financer from verified users below.

Have you used SoFi before? Leave your review now.

*Disclaimer: Fixed rates from 8.99% APR to 25.81% APR reflect the 0.25% autopay interest rate discount and a 0.25% direct deposit interest rate discount. SoFi rate ranges are current as of 05/19/23 and are subject to change without notice. Not all applicants qualify for the lowest rate. Lowest rates reserved for the most creditworthy borrowers. Your actual rate will be within the range of rates listed and will depend on the term you select, evaluation of your creditworthiness, income, and a variety of other factors. Loan amounts range from $5,000– $100,000. The APR is the cost of credit as a yearly rate and reflects both your interest rate and an origination fee of 0%-6%, which will be deducted from any loan proceeds you receive. Autopay: The SoFi 0.25% autopay interest rate reduction requires you to agree to make monthly principal and interest payments by an automatic monthly deduction from a savings or checking account. The benefit will discontinue and be lost for periods in which you do not pay by automatic deduction from a savings or checking account. Autopay is not required to receive a loan from SoFi. Direct Deposit Discount: To be eligible to potentially receive an additional (0.25%) interest rate reduction for setting up direct deposit with a SoFi Checking and Savings account offered by SoFi Bank, N.A. or eligible cash management account offered by SoFi Securities, LLC (“Direct Deposit Account”), you must have an open Direct Deposit Account within 30 days of the funding of your Loan. Once eligible, you will receive this discount during periods in which you have enabled payroll direct deposits of at least $1,000/month to a Direct Deposit Account in accordance with SoFi’s reasonable procedures and requirements to be determined at SoFi’s sole discretion. This discount will be lost during periods in which SoFi determines you have turned off direct deposits to your Direct Deposit Account. You are not required to enroll in direct deposits to receive a Loan.

Latest Reviews

JW

Jennifer Williams

Dec 25, 2025
Very unhappy Customer

Zero concern for their customers. Christmas Eve arrives and what do I get? An email saying they've shut down both my checking and savings accounts. No warning, no prior notice, nothing. I'm out of town and my paycheck goes straight to them, so I call immediately. Their response? Yeah, your direct deposit will bounce and there's nothing we can do about it. Your accounts are closed and you'll get a check mailed for whatever's left. No compassion whatsoever and completely unwilling to help me figure out even a short-term fix until I get back home. Never gave me a reason for closing either account. I've even got a credit card through them that I've never missed a payment on. Completely unacceptable and incredibly unprofessional.

M

Marcus

Dec 24, 2025
Very happy Customer

How smooth everything was. Never had to deal with complicated hurdles at any stage of getting the plan set up.

BT

Brian Thompson

Dec 23, 2025
Dissatisfied Customer

Set up my own account with direct deposit as a Plus member. Everything went smoothly. Then we thought we'd add my husband for a joint account, though we still use Truist locally for bills. We wanted our savings at Sofi because of the high yield interest, plus they support Crypto/Bitcoin/Etc. My husband was transferring some retirement funds from Meryl Lynch to Robinhood since it was losing value. Meryl Lynch mailed a certified check in my husband's name made out to Sofi. I'd requested direct deposit but they sent a check instead. We needed it at Sofi to invest through Robinhood. Would've been harder with Truist. So I had to make it a joint account to deposit this check. Meryl Lynch actually mailed 2 checks, one small and one large. Getting the joint account established was incredibly difficult and I deposited both checks via mobile app right after setting it up. But I didn't realize the joint account wasn't completely finalized until Sofi rejected the larger check. When I contacted them via chat, they said it needed to be deposited from my husband's profile instead of mine. Yet they accepted the smaller check in my husband's name from my profile when the joint account wasn't fully established. During our chat, they refused to acknowledge their mistake or inconsistencies. This isn't acceptable. It created unnecessary stress and work and they made everything so complicated. They kept making excuses without ever explaining why they processed the smaller check from my profile under my husband's name.

MA

Michael Anderson

Dec 23, 2025
Very happy Customer

The whole application process from beginning to end was simple, quick and straightforward. I appreciate that it's all digital but customer service options are still available.

J

Jessica

Dec 23, 2025
Very happy Customer

Really straightforward, transparent, and easy-to-navigate application with quick approval and fast funding.

SC

Sarah Collins

Dec 23, 2025
Very happy Customer

Applying was simple the terms and offers were transparent and we could choose an option that worked for our budget without having an extremely long repayment timeline. After approval, the money was available really fast. And there's always communication about upcoming scheduled payments and statements. Plus they keep us informed about how much we've paid down. My one complaint, if I can mention it is all the constant emails trying to get me to take out more loans. You could tone that down a bit.

DR

David Roberts

Dec 23, 2025
Very happy Customer

Thanks for the great service.

KF

Kevin Foster

Dec 23, 2025
Very happy Customer

The interest rates advertised publicly were pretty low. Once I logged in, they were still low but went up a little. Regardless, it's still worth it.

JT

Jamess Turner

Dec 23, 2025
Very happy Customer

SoFi made everything online completely seamless. Every step was simple to understand and fix if needed. Fast response and quick approval. Money was in my account within 5 business days.

c

chris_m

Dec 22, 2025
Very unhappy Customer

They lure you in with low rates then raise them later. They couldn't care less about you, what you're going through, or if you kill yourself they'll just come after your family. Don't do any kind of business with this terrible company. Unless you're trying to escape a bad situation only to wind up in something worse with this company.

b

bobby_ray

Dec 22, 2025
Very happy Customer

Really helpful in getting everything you need and pointing you to the right resources for loan approval

RP

Rachel Peterson

Dec 22, 2025
Very happy Customer

Quick and simple process with a staff that really knows their stuff.

SH

Steven Hughes

Dec 21, 2025
Very happy Customer

SoFi made applying for my first personal loan simple and stress-free, plus the loan helped me consolidate debt and they clearly laid out all terms so I could read and understand everything. Thanks SoFi! :-)

D

Daniel

Dec 21, 2025
Very happy Customer

Second time borrowing with them, super quick, really affordable and easy to work with.

MC

Matthew Cooper

Dec 20, 2025
Very happy Customer

Definitely HIGHLY recommend!! Super simple process and everything was done in under 24 hours!

L

Lauren

Dec 20, 2025
Very happy Customer

SoFi accepted my application and approved my loan immediately, then the money showed up in my account within hours just like they said.

j

jdawg82

Dec 20, 2025
Very happy Customer

Got approved the same day I applied and the funds hit my account the following day.

E

Emily

Dec 20, 2025
Very unhappy Customer

Awful software, bugs everywhere. From ACH transfers I can't cancel to wire transfers that don't go through.

RH

Robert H.

Dec 20, 2025
Very happy Customer

Quick and straightforward through the whole process

AB

Amanda Brooks

Dec 19, 2025
Satisfied Customer

Easy process, fast response and quick turnaround on getting things processed

MR

Michael Richardson

Dec 19, 2025
Very happy Customer

From start to finish, the whole process was straightforward and incredibly user-friendly. Every agent I dealt with was friendly, knowledgeable, and ready to help. If your credit scores qualify you for a loan with them, definitely start here! I'd recommend them to everyone! A++

JL

Jennifer L.

Dec 19, 2025
Very unhappy Customer

they told me THREE TIMES they canceled a check deposit and the check was good to cash. After nearly getting arrested for check fraud, they tell me my funds are available on their side, they never canceled the check, they dont know why i was told three times they did. They're sorry i almost got arrested, they do have my money but i cant get it till December 29th because of a holiday. but here's 1500 sofi credit points.. seriously?? i want my actual money not lies or humiliation and i definitely dont care about 15 bucks I don't have a reference number because i dont get one Your wonderful supervisor Jose is the rudest most obnoxious piece of garbage that ever existed But i do have a reference number for a cancellation you never did. so heres the reference and confirmation number for the check yall never cancelled 7123545

B

Brandon

Dec 19, 2025
Very happy Customer

I'm blown away by how easy and FAST it was to submit my application and get an answer. WOW!!

t

tech_guru92

Dec 19, 2025
Very happy Customer

Simple application process. Fast approval. Fair interest rate. Zero issues throughout the entire process.

DM

David M.

Dec 19, 2025
Very happy Customer

Sofi came through for me during a time when I really needed help handling credit card debt and home repairs. They approved me incredibly fast. I'm grateful for how this excellent company helps so many families during times of crisis.

CM

Christopher Martinez

Dec 19, 2025
Very happy Customer

Got a response fast, and downloading the paperwork was super easy !!!

SJ

Sarah Johnson

Dec 19, 2025
Very happy Customer

Everything gets explained clearly in simple language I could see my payment amount interest rate and payback timeline your rates are competitive looking forward to making payments thank you.

AT

Amanda Thompson

Dec 19, 2025
Very happy Customer

The services they offer were a pleasant surprise! Superior to certain traditional brick and mortar banks!

J

Jessica

Dec 18, 2025
Very happy Customer

Got a loan through SoFi this year and I've been really happy with everything. Applying was seamless, and managing the loan has been straightforward from day one. What I really like is being able to see my loan together with my checking, savings, investment, and crypto accounts all in one organized platform. SoFi really works as a complete banking solution. The app is user-friendly, looks great, and runs smoothly, making it simple to keep track of my finances. All in all, SoFi has gone beyond what I expected, and I'd happily recommend them to anyone wanting a modern and well-designed banking option.

HT

Hiroshi Tanaka

Dec 18, 2025
Satisfied Customer

I need 1000 dollars loaned immediately so I can repay you immediately like repay you next week on wed so if you could deposit it into my Go2bank account with routing number 124303162 and account number 15102516671554 please handle that for me

M

Matthew

Dec 18, 2025
Very unhappy Customer

Things were fine with SoFi until I actually needed my funds. Got laid off recently and transferred my 401k money over to SoFi, which seemed straightforward enough. Problem is, after three months of job hunting with no luck, I had to pull money out early since my severance doesn't come through till January. Come to find out, SoFi locks up your funds for 30 days in case the Fidelity check doesn't clear. Skip them if you don't want to jump through hoops just to get your own cash.

RK

Robert K.

Dec 17, 2025
Very unhappy Customer

Make sure you read every word of that contract. They hit me with a $5,000 charge just for taking out the loan. I completely missed that detail and already knew I'd be paying everything back within a few months. Ended up being a really costly mistake. Never using them again. That's on me, should've caught the fine print. Pretty sad when a lender charges fees like that.

E

Emily

Dec 17, 2025
Very happy Customer

Simple application process and fast funding.

KP

Kevin Patterson

Dec 16, 2025
Very unhappy Customer

Got a mailed offer. Applied 9 days back, submitted all my documents immediately and still haven't gotten any response. Application has shown "in review" for over a week. Called 4 days ago and they told me being self employed means a special team has to look at it, and they'd escalate things, which led nowhere. Used the chat feature today AGAIN and got told to wait a few more days, I said that's unacceptable and THEN they were like ok ok we'll escalate again etc etc. Zero confidence my application will even get looked at let alone approved anytime soon. Complete waste of time. Heading to my credit union now instead. Definitely skip them if you're self employed. Won't be back.

JM

Joshua Mitchell

Dec 16, 2025
Very happy Customer

Amazing experience! Got a fantastic rate, and everything was super easy.

AW

Ashley W.

Dec 16, 2025
Very happy Customer

SoFi made everything incredibly fast and simple to apply, get approved and receive the money. Their app is straightforward to use and navigate. The interest rate was incredible compared to all the others I looked into before choosing SoFi. I finally feel confident that I'm getting my finances under control!! Thanks SoFi.

DR

Daniel Rodriguez

Dec 16, 2025
Very happy Customer

Thanks! Excited to keep working with you

R

Rachel

Dec 16, 2025
Very happy Customer

Wanted to combine my car loans and credit cards into a single loan with one payment. Based on past experiences, I figured this would go nowhere. Decided to give it a shot since my credit score is solid and figured what's the harm? Got approved and the money hit my bank account in less than a day. Simple, quick and excellent interest rate.

TW

T. Williams

Dec 16, 2025
Very happy Customer

Super simple application and they approved and sent funds really fast

SC

Steven Campbell

Dec 15, 2025
Very happy Customer

their online system is straightforward and intuitive. Was really surprised by how responsive they were and getting a person on the line was quick and simple and all my questions got answered. They even said they'd help if there was a hard credit pull and I got denied, they mentioned I was approved so that probably wouldn't happen but if it did they'd assist in getting it cleared so I could try another company. Thought that was really unique and awesome of them. My rate was over half what other banks were offering to "help" with debt consolidation. Really grateful for the genuine help and how easy it was dealing with this team who actually seem to care about helping people.

PS

Priya Sharma

Dec 14, 2025
Very unhappy Customer

Can't update my personal information.

MR

Michael Roberts

Dec 13, 2025
Very unhappy Customer

Won't ever go back to them. Complete scam operation, even my employer confirmed it. They quote you one interest rate then it turns out totally different, zero customer support, you have to do all the verification yourself, super shady business practices and false advertising about everything from their service hours to what they actually approve

JC

Jessica Coleman

Dec 13, 2025
Very happy Customer

Super Fast and Simple.

BM

Brandon Mitchell

Dec 13, 2025
Very happy Customer

Really simple and trustworthy experience!

R

Rachel

Dec 13, 2025
Very happy Customer

SoFi has been fantastic. Everything from beginning to end was super straightforward. I'm really pleased to be with a company offering competitive rates and flexible payment choices! Would definitely recommend!

SA

Steven Anderson

Dec 13, 2025
Very unhappy Customer

Began a Heloc application and finished everything they requested from us. Never got any follow up or communication from Loan Officer A. Cummuta. Complete waste of our time and energy. As somebody who's spent their entire career in customer service, I find this really disappointing and deceptive based on sofi's advertising.

DP

Daniel P.

Dec 12, 2025
Very happy Customer

Quick and simple process.

t

techguy_87

Dec 12, 2025
Very happy Customer

Simple comparison of interest rates versus loan terms for my credit level. Got to compare against my Prosper and Wells Fargo accounts, and SoFi gave me the best rate on a 48-month personal loan for a big purchase.

RF

Rebecca Foster

Dec 11, 2025
Very unhappy Customer

Terrible experience 10 out of 10 do not recommend it took us 3 weeks and we ended up canceling our loan because our loan officer cesar arredondo wouldn't return our calls or emails. We even contacted other people at the company with zero help. I've been with our bank 15 years and never waited longer than 3 days for a decision we only tried this bank because they claimed they had better rates. Massive headache and never doing this again.

MH

Matthew Harrison

Dec 11, 2025
Very unhappy Customer

I'm leaving Sofi a 1 star review not because they didn't approve the personal loan I requested but because of how their representatives mishandled my application. My 1st try they approved me for 30K but we needed 43K to consolidate our loans and credit cards into one monthly payment, when I asked about adding a cosigner they had me reapply, the household income for me and my husband is 94K, Sofi rejected the loan and the reason the last rep told me is that I put the household income instead of just mine then my husband's. Now, since they ran my credit for nothing the other financial institution I went to denied the loan because my credit score dropped from 789 to 640. Thank you Sofi customer service staff for not explaining clearly and ruining my opportunity to consolidate my finances.

CW

Christopher Wallace

Dec 11, 2025
Very unhappy Customer

I enrolled and qualified for Sofi Plus initially. Every month they modify the terms making it harder to meet requirements without getting hit with fees. Their emails are something I hate seeing because it's almost always worse offerings or new fees unless you do Y. On top of that, moving money in and out is way more limited compared to other online banks. Once you see past the flashy marketing and nice design, the offering isn't appealing. I'm closing my account. I need more consistency in terms than they provide and there are tons of banks offering that stability.

TM

T. Morrison

Dec 10, 2025
Very happy Customer

Everything about my SoFi experience was outstanding start to finish. Working as a CEO in banking and finance, I naturally seek out clarity, reliable processes, and a thoughtfully designed customer experience - SoFi checked every box. The platform is sleek, user-friendly, and simple to work through. Application went fast, and they kept me informed the entire way. What stood out most was how transparent everything was: No surprises, no complicated jargon, and they explained everything clearly from the beginning. Support team was quick and professional, and I always knew where things stood. All in all, SoFi did an excellent job blending contemporary digital ease with solid financial service quality.

b

bluejay22

Dec 10, 2025
Very happy Customer

Applying was incredibly simple - plus their rates were fantastic! My loan got funded the very next day too!

YT

Yuki Tanaka

Dec 10, 2025
Very happy Customer

Really happy with SoFi. Got approved for my loan just a few days after submitting my application and received funding the day after signing documents. The entire process was straightforward. Extremely satisfied so far!

JL

Jennifer L.

Dec 9, 2025
Very unhappy Customer

Diluted shareholders twice for below stock price. Their website is garbage and the offers are terrible considering all the YouTubers promoting them (clearly paid off$

DP

David Patterson

Dec 9, 2025
Very unhappy Customer

CEO diluted shareholders two times within 6 months for more than their entire annual Revenue. Their software is terrible, CEO seems sketchy and they're paying YouTubers for promotion

RM

Robert M.

Dec 9, 2025
Very happy Customer

⭐️⭐️⭐️⭐️⭐️ Five Stars for SoFi This month and last month, I faced multiple annoying problems with delayed transactions happening between SoFi and Progressive, my auto insurance provider. The delays made other payments bounce, creating a really stressful mess. I admitted some of the failed payments were my fault, but the main problem was between Progressive and SoFi—and at first neither one would own it. What I hadn't realized was my issue had been escalated to SoFi's Customer Advocacy Team already, and that's where everything improved. I need to give special recognition to Jazlyn H. from advocacy, whose genuine care and professionalism really meant a lot. She thoroughly reviewed everything, walked me through what went wrong, and admitted that pinpointing the exact source of the delay—SoFi's end or Progressive's—wasn't fully possible. Regardless, SoFi still took action, apologized sincerely, and put $80 in my account to cover the late charges I got stuck with. Also want to thank Zane, who reached out via email on 12/05 and called me on 12/08. He showed patience, kept me informed, and genuinely cared about resolving things properly. Ultimately, I decided to remain with SoFi due to their handling of this situation. Very few companies nowadays demonstrate this kind of accountability, care, or customer appreciation—but SoFi absolutely did. They really went the extra mile to regain my confidence and loyalty. Thanks, SoFi, for still valuing people as people—and for having staff members like Jazlyn and Zane who genuinely make an impact.

CR

Carlos R.

Dec 9, 2025
Very happy Customer

Using Sofi online is straightforward and efficient. I'm a happy customer.

NB

Nathan Brooks

Dec 9, 2025
Very happy Customer

Really easy company to work with for getting a loan. Everything is quick and straightforward. Definitely recommend them!

AP

Amanda Phillips

Dec 9, 2025
Very happy Customer

Without question, this was the quickest and best loan service I've ever used. I even tried my regular bank, where I've held my mortgage previously and banked for many years, just to get quoted a worse interest rate and less attractive terms. The service and offer from So-Fi left me extremely pleased. When I told family and friends about my experience, they were amazed at the deal I got. Thanks for standing out with such an easy-to-use app. Very happy customer here!

JP

James Patterson

Dec 9, 2025
Very unhappy Customer

Back in October 2025, we were looking at options to refinance $90,000 in undergrad student loans. We reached out to SOFI that month to double-check that if our daughter enrolled in grad school, her SOFI loan could be "deferred" when that happened. SOFI told us YES. Fast forward to this December 2025 when we contacted SOFI to start the deferral paperwork, and last week they informed us that "deferral" actually means you defer the "principal" but still have to pay the "interest" starting this month. We were stunned. Filed a complaint right away. They reviewed the recorded conversation and completely agreed that disclosure was NOT given, and we WERE told the full "payment" would be deferred. But then they said the person who told us that on the recorded call last October wasn't in the right department to make that statement, that they'd made an error and should have transferred us that day to the correct department where we would've gotten a different answer. So they admit 100% they messed up but won't honor what they told us. On 12-8-25 the SOFI rep handling our complaint (who'd listened to the recording and agreed we were misled) called saying his request to fix things was denied. He apologized, said it was beyond his control and that there's NO WAY at SOFI to escalate to anyone above him to continue disputing how we were deceived. All he could offer was contact info for SOFI's legal department. Then we got a 12-8-25 follow-up email from this SOFI rep that contradicts his phone conversation and contains a flat-out lie about how we were deceived on that recorded October 2025 call. Our recommendation: do NOT trust SOFI with your business.

MR

Michelle R.

Dec 8, 2025
Satisfied Customer

The whole thing was pretty tedious. Lots of going back and forth just to complete the application. Customer Service helped to some degree. Took more than a week for approval. They requested a 1099 to verify income and then told us they couldn't actually use that information for the application. Same thing happened with the co-borrower

AV

Anastasia Volkov

Dec 8, 2025
Very happy Customer

the application was simple and fast.

L

Lauren

Dec 7, 2025
Very happy Customer

I received a preapproval. I filled out some questions regarding my income and finances, and that was all. SoFi provided me with multiple payment and interest options, and I simply picked what worked best for me. It was a really straightforward and easy process.

BM

Brian Martinez

Dec 6, 2025
Very happy Customer

It showed up exactly when I needed it most, and surprisingly it was way better than other loan offers, plus the convenience of handling everything online without visiting an office let me refinance my existing loan and get cash to pay down my credit cards. I can only say it's highly recommended if you're looking to reduce your APR and your financial stress.

ER

Emily Richardson

Dec 6, 2025
Very happy Customer

I've always received loan offers through the mail & the timing was never right. It just happened that I wanted to consolidate my bills & I was able to get a pretty decent & low interest rate & the website made it very simple with clear instructions to follow which made applying easy. Once approved the funds came through very fast. I highly recommend it if anyone's considering a loan

TB

Thomas Bennett

Dec 6, 2025
Satisfied Customer

It's was really good more people should give this a shot

NT

Nicole Turner

Dec 6, 2025
Very unhappy Customer

Terrible company they gave me preapproval for a loan they ran hard inquiry, then rejected me watch out they claim they'll do soft inquiry but actually they'll hurt your credit score with hard inquiry

AM

Andrew M.

Dec 6, 2025
Very happy Customer

simple to use and great experience

C

Christina

Dec 6, 2025
Very happy Customer

Simple online application process and fast responses and outcomes, Thank you.

GH

Gregory Hayes

Dec 5, 2025
Very happy Customer

Super straightforward and quick, the whole thing got handled pretty fast without any hassle.

SC

Samantha Cooper

Dec 5, 2025
Very happy Customer

Got through the loan application fast and everything made sense. Would absolutely suggest SOFI to anybody needing a loan.

JS

Jennifer Sullivan

Dec 5, 2025
Very unhappy Customer

SoFi is ridiculous unless you've got bad/fair credit, a million loans and tons of debt with a low credit score then you face problems. I read this article saying getting a SoFi loan was simple, so I applied for $5,000 (Five Thousand) for some home improvements. My credit is very good at 792 with Experian, which is the credit report they pull. The article featured someone with a 736 score who got approved for $58,000 (Fifty-Eight Thousand.) So with my 792 score, a mortgage with zero missed payments in 15 years (the entire life of the mortgage), 1 credit card with perfect payment history, no hard inquiries in over ten years, 2 fully paid accounts with no missed payments, no negative marks, I figured I'd easily get approved for just $5,000. I thought my history proved I'm financially responsible. Surprise I got DECLINED. Their reason: Not enough open accounts! So apparently to get a loan, you need to be constantly living beyond your means! I couldn't stop laughing. What a total waste of time. They should say upfront that only folks in financial trouble with multiple open credit cards or drowning in debt should bother applying. Absolutely ridiculous. Bottom line: SoFi is a complete waste of time!

EG

Eric Gonzalez

Dec 5, 2025
Mixed Experience

Decent option for building credit but $700.00 plus interest on a loan feels like way too much.

RF

Ryan Foster

Dec 5, 2025
Very happy Customer

Everything moved quickly and was transparent. Nothing hidden from view.

CM

Charles Morgan

Dec 4, 2025
Very happy Customer

Applying was incredibly simple and their follow-through is outstanding. Makes you feel like they genuinely care about your success. SoFi is awesome!

PH

Patrick Henderson

Dec 4, 2025
Very unhappy Customer

Never imagined I'd write a negative sofi review but after a decade with sofi here's my horror story after transferring 668 to my external bank it bounced back and sofi has no idea where my money went.

KD

Kimberly Davi s

Dec 4, 2025
Very happy Customer

First time doing this and seems like it actually worked. Appreciate it no nonsense

MS

Maria Santos

Dec 3, 2025
Very happy Customer

Quick and trustworthy. Rates run a bit high, but the service is very reliable.

DC

Derek Collins

Dec 3, 2025
Very happy Customer

Simple application process, quick approval, fast funding, couldn't be happier.

JM

Jennifer Martinez

Dec 3, 2025
Very unhappy Customer

Total time waster – rejected after weeks of nonsense. 788 FICO, great credit history, steady employment. Figured a SoFi personal loan would be straightforward. Wrong: more than a week of nonstop paperwork demands (tax docs, pay stubs, bank records, IDs – sent everything immediately). Hard credit inquiry right away. Then out of nowhere they demanded a co-borrower. Found one with 790+ score – same paperwork nightmare repeated, another hard inquiry. After everything, rejection with zero real reasoning. Two hard pulls, countless hours gone, credit score hurt for absolutely nothing. SoFi's system is more sluggish and frustrating than old-school banks. Stay away.

BC

Brian Cooper

Dec 2, 2025
Very unhappy Customer

Submitted all my income verification documents, and they claimed my Child Support won't continue since my daughter is an adult.. when did a 15-year-old become an adult? they verify nothing. My husband's income wasn't verified either and they refuse to answer emails unless you file a Better Business Bureau complaint or Cfpb complaint.

AA

Ahmed Al-Rashid

Dec 2, 2025
Very happy Customer

SoFi turned the whole loan process into something stress free. Application and getting funded was fast and simple; ended up saving me a ton on interest costs.

TH

Thomas Henderson

Dec 1, 2025
Very happy Customer

Fast, simple and a great interest rate! I'll probably use SoFi again in the future!

MR

Michelle R.

Dec 1, 2025
Very happy Customer

Really easy and really courteous staff to deal with.

GT

Gregory Turner

Dec 1, 2025
Very unhappy Customer

Complete time waster. Today's Dec 1st, submitted my loan application Nov 13, expecting same day approval. Their rejection letter lists my Credit score at 730. Get a same day request asking for SSN verification. Respond within the hour. Wait 3 days, then another verification request wanting a different source. Respond within the hour again. They ask for multiple things over the following 17 days. Always several days between messages and I can NEVER get anyone on the phone about my loan and today they finally reject me. The decline reason was supposedly debt to income, but they knew my debt to income the day I started the loan request. Not upset about the loan, upset they wasted my time, upset they pre-approved me for double what I requested then declined me when I increased to that amount. Upset they didn't ask if I'd accept a smaller amount, upset they didn't call to discuss any of this. Upset they've wasted 17 days when I was in a bind. Could've gone to my bank, could've gotten a credit card or loan from a major lender, but no I gave SoFi a shot and they completely wasted my time, made me wait days between replies and it appears they just use a computer algorithm without underwriters. If they have underwriters they're worthless just like the company employing them. Don't give them your time and don't let them waste yours.

LR

Luca Rossi

Dec 1, 2025
Very unhappy Customer

$500.00 minimum mobile checking deposit after over 5 years banking with Sofi, what a disrespectful slap in the face. I'll spend the rest of my days doing everything and anything legally possible to cause the frustration and headache this garbage bank has caused me today. Currently writing this review sitting inside my new bank opening a new account with actual people with actual hearts and a hand I can really shake. You messed up big time Sofi. Hope you enjoy making enemies.

K

Kenny

Mar 6, 2025
Mixed Experience

Their quick processing of loans,was awesome

Well I think the company could work more on loan flexibility as some of the requirement are too stringent for me.

D

David

May 19, 2024
Very happy Customer

SoFi Relay is really nice, it shows my entire financial picture in one place, I can see real estate, cars, investments, bank accounts all together. It makes tracking my finances so much easier and more organized.

Occasionally, I need to delete, and re-add an external account through plaid if I have added an account elsewhere.

H

Hayley

Apr 18, 2024
Very happy Customer

Easy process and very user friendly website. I was approved for the loan I needed in less than 15 minutes. If I ever need a loan again, I'll definitely use them first.

R

Rodgers

Apr 6, 2024
Satisfied Customer

i've heard they have great customer service

DW

D. Williams

Feb 11, 2024
Very happy Customer

Super fast, great rate, and the website is intuitive and user-friendly. So far, so good!

TT

Tonie Torres

May 8, 2023
Very happy Customer

Credit Help

Until last month, I had poor credit scores that were in the 500s due to student loan in the past, but then I read some reviews and decided to give them a try. They helped me improve my credit significantly.

B

Buxton

Jan 23, 2023
Very happy Customer

On top of having a very easy process, Sofi offered the most competitive interest rates for the loan.

U

Us

Aug 22, 2022
Very happy Customer

Excellent service and one of the cheapest loans out there. Highly recommended!

A

Arjun

Jan 8, 2022
Very happy Customer

reliable

nothing

MJ

Mrs. Johnigan

Jan 8, 2022
Mixed Experience
JC

J.L. Cox

Jan 8, 2022
Very happy Customer

I appreciate the follow up and the offers i receive in the mail! They are a very credible company.

no negative things to say

PR

Philip Rutan

Jan 8, 2022
Very happy Customer

Great and all my questions was answered!i wanted to no how this worked and it seems eazy but headstrong

HL

H. Laur

Oct 6, 2021
Very happy Customer

I loved SoFi's wonderful customer service, low interest rates, innovative products, and ease of use. Thanks to SoFi, I was able to save big!

Nothing

MB

M. Bin

Dec 13, 2020
Very happy Customer

Compared a couple personal loan companies and they were the best option for me. I got a loan to consolidate a bunch of smaller debts, and the process was smooth from start to finish.

G

Gifts

May 12, 2020
Very happy Customer

good company

N

Nachos

Apr 13, 2020
Very happy Customer

cheapest loans and overall amazing company

J

John

Nov 17, 2018
Satisfied Customer

Best for Young Professionals.

Bigger wide range of services and category of clients.

RS

Rusty Shackelford

Nov 14, 2018
Mixed Experience

SoFi has a very user friendly interface on their website. I was easily able to find out what I qualify for and get additional information about their products and services.

D

Diana

Apr 21, 2018
Very happy Customer

Excellent customer support , reasonable rates

Nothing really, I will use them again

KB

K. Brookes

Apr 12, 2018
Very happy Customer

Works great specially if you have good credit standing.

Manage reviews

Other similar companies

69
82
87

Join Financer Stacks - Your weekly guide to mastering money basics, stacking extra income, and creating a life where money works for you.

SoFi Personal Loans Review: Up to $100,000 with 8.99-25.81% APR