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It was fast and easy

for stocks and majors, execution is good overall... I'd say 4.5/5... rest, not sure, idk

I am so angry am chewing nails... Last evening got a call (was a scam) and I immediately called Citi Bank. Was on hold for 47 mins and finally hung up after 5pm. Called early this morning...was on hold for 27 mins and the agent hung up on me. Am sooo angry. Apparently there is fraud on my account and I cannot even reach the damned bank

Your money isn't protected from fraud, and they'll just deny it. My daughter deposited a fraudulent check she believed came from a new job so she could buy supplies to work from home. The check was deposited and fully cleared. She began using the money, then the bank froze the account after the fraud was reported to the sheriffs office and NFCU . After nfcu investigated, they denied it and said she benefited, even though she had screenshots of everything. They didn't just clear her account, they cleared mine and my wife's too because my wife opened her account. So lesson learned. NCUA like the FDIC is supposed to insure this, but if NFCU denies it, they don't have to pay. After looking into it more, this has happened a lot. Very disappointed. I'm closing all my accounts, including my mortgage, and moving to another bank. Most customer service reps acted terribly, and just from talking to them you could tell it was going to be denied. The fraud department should all be fired, very unprofessional when speaking with them. The money is not safe, I learned the hard way. Will be closing every account.

Big help while I was trying to get the account creation issue sorted out, and it was fast and secure.