Wise Account Review 2024: Is Wise Safe for International Transfers?
Wise (formerly known as TransferWise until 2021) is an online service for cheap and speedy international money transfers.
Users pay lower and more transparent fees when transferring money with Wise compared to many traditional banks and other services.
Additionally, Wise uses the mid-market exchange rate without any markups, which also can save users money.
You can shop anywhere in the world without additional fees and at the real exchange rate.
You can hold and exchange over 40 currencies.
In this Wise review, you will learn the biggest advantages of the company, is Wise safe, how does Wise work, how to register, how to make your first transfer, and what to watch out for.
You can also read Wise reviews from other customers at the bottom of the page and share your experience if you already have one.
Important Things to Know About Wise
The company was founded as TransferWise in 2011.
In 2021, it shortened its name to Wise, and in 2023, it rebranded its vision to better reflect its international character.
Currently, Wise has over 16 million individual customers, 300,000 business accounts, and around 9 billion dollars in monthly transaction volume.
This impressive growth has led many to ask, “Is Wise legit?” The answer is a resounding yes. Wise is a fully regulated financial institution, providing secure and efficient international money transfer services.
Our team has thoroughly researched and tested the Wise platform and app to determine if it’s worth it.
And spoiler alert: we think it is.
First, let’s review some key details about Wise in the table below.
While reading, you might want to compare this data with the banking services you currently use.
Feature | Wise |
---|---|
US customers are served by: | Wise US Inc., a financial company registered in the USA |
Wise is best for: | Expats, digital nomads, international businesses |
Wise is known for: | Cheap international money transfers |
Account opening: | 0 USD |
Receiving local payments (non-Swift / non-wire). For AUD, CAD, EUR, GBP, HUF, NZD, RON, SGD, TRY | 0 USD |
Receiving USD wire payments | Fixed fee of 6.11 USD |
Receiving CAD Swift payments | 10 CAD |
Receiving Swift payments in 21 currencies | 0 USD |
Monthly fee: | 0 USD |
Deposit methods from the USA: | Bank transfer, credit/debit card |
Fee for sending USD: | From 0.33% |
Transaction time: | You choose. Fastest – within a few hours, higher fees. Slowest – 1 business day |
Wise debit card: | Currently not available in the USA |
Currencies: | USD, EUR, GBP, AUD, CAD, CHF, PLN, SEK, NOK, DKK, HUF, CZK, RON, NZD, SGD, HKR, BRL, HKD, JPY, TRY, INR, CLP, GEL, MYR, PHP, PKR, MAD, THB, AED, UAH, IDR, COP, MXN, RUB, KRW, CNY, LKR, BDT, VND, ARS, EGP, GHS, ILS, KES, NGN, NPR, PEN |
Minimum age: | 18 years |
A common question among potential users is, “Is Wise safe?” So let’s answer it straight away.
Wise is a regulated financial institution that prioritizes the security of its customers’ funds and personal information.
In the United States, Wise US Inc. is registered with the Financial Crimes Enforcement Network (FinCEN) and is supervised by regulatory authorities in each state.
It employs state-of-the-art security measures, including data encryption and two-factor authentication, to protect user accounts.
Additionally, the company is transparent about its fees and exchange rates, further enhancing its trustworthiness.
If you frequently travel abroad or have a close one living overseas, Wise might be a cost-effective solution for transferring funds, saving you money and time.
Registration takes about a minute and is entirely intuitive. You can start by visiting the Wise website.
How Does Wise Work?
Wondering how Wise’s does not charge mark-ups on their exchanges?
The secret is that when you send money in another currency with Wise, it doesn’t really need to be converted like it does in banks.
Here’s how it works:
Wise has a bank account in every country it operates in.
So when you send money from the USA to a recipient in Mexico in pesos, your money doesn’t even leave the country.
Here’s what actually happens:
You make a local transfer from your USD account to Wise/TransferWise USA’s account.
Wise transfers the due amount in pesos from its pesos account within Mexico to the recipient.
This simple mechanism allows the company to offer fairer exchange rates since actual currency conversion is not carried out.
Through the mobile app or the website, you can check at any time how much local currency you need to transfer for the recipient to receive the desired amount.
Wise Fees
Understanding Wise fees is crucial for users looking to make the most of this service.
Wise fees are clearly displayed before you make the transfer and vary depending on the amount, the currency, and how fast you want the transfer to be.
They are usually a percentage of the amount that is being sent.
If you’re sending money from one account to another in the same currency, there will be no currency conversion fee. Wise, however, will charge a fee for the service.
On the other hand, if you transfer USD from the U.S. to pesos in Mexico, your transfer will be converted using mid-market rates.
Here are the results from a recent experiment we ran to see how what is the cost of sending $1,000 to Mexico.
Transfer method | Total transfer fees | Amount received | Transfer Time |
---|---|---|---|
Connected bank account (ACH) | 9.86 USD | 18,403.53 | Seconds |
Wire transfer | 13.16 USD | 18,343.58 | 2 hours |
Debit card | 30.58 USD | 18,019.77 | 30 minutes |
Credit Card | 74.88 USD | 17,193.91 | 30 minutes |
How to Make a Wise Transfer
Understanding how to make a Wise transfer is essential for anyone considering this service.
Sending money abroad with Wise is fast. Around half of Wise transfers are instant, and 80%+ arrive within 24 hours.
Some factors that can impact your transfer are:
The currency you send money in.
The country to which you’re sending.
The way you pay.
Public holidays and banking hours.
Security checks.
Usually when you prepare to send a transfer, you will get an estimate about when your transfer will arrive.
And here is a step-by-step guide on how to make a Wise transfer:
How to Make a Wise Transfer Step-by-Step
Steps
Open a Wise Account
To send money abroad with Wise, you first need to open an account with them. You can do so by going directly to their website or by clickling the link below this tutorial.
Select Send Money
On the Wise homepage, above the left menu, you will find a green button that says ‘Send money’. Click on it.
Enter the amount and desired currencies
Specify the amount you want to send and the respective currencies. Note that currently Wise supports same currency transfers only for EUR and USD transactions.
Choose a recipient
In the next step, you need to choose a recipient. You can send money to your account, another person, or a business.
Fill in the details
Fill in the recipient’s bank details and email.
If you don’t know their account number, Wise will send them an email requesting them to fill in these details after you make your transfer.
If they do not respond to the email, the transfer will be returned to you.
Verify your identity
If you haven’t verified your identity yet, the platform will give you instructions on how to do so before your first Wise transfer.
You will receive an email. Click on the link in it and follow the steps. You will need to take a photo of your diver’s license and a selfie. Then Wise will ask you a few questions:
- What is the primary purpose of using your account?
- Which countries will you send transfers to and from?
- What volume of funds do you plan to transfer?
- What is your main source of income?
Review the transaction
Once you’re done with the previous step, Wise will present you with a summary of the arranged transaction.
Confirm and pay
Choose the method by which you want to transfer the money to Wise, review the total fee information, confirm the details, and complete the process.
Wise Ecosystem
The Wise ecosystem offers a comprehensive suite of services designed to make international money management easier.
Wise offers three main services:
Sending and receiving money abroad and currency exchange at real rates with low and transparent fees.
Free Wise account where you can hold over 40 currencies.
Wise debit MasterCard to make payments worldwide.
Each of these services can be used individually except for the debit card. To get it, you need to have a multi-currency Wise account.
Wise Card Review
Unfortunately, the company has temporarily paused issuing new Wise cards in the US.
On their web, you’ll find this message:
It might be a bit misleading since cards were previously available in our country, so in our Wise card review we discuss their standard conditions.
For starters, the Wise debit card is free and you only have to pay a fee of 9 USD for the delivery.
Additionally, with the Wise card you get:
40+ currencies supported.
No ongoing account fees.
2 free ATM withdrawals up to 100 USD each/per month. After that, a fee of 1,50 USD applies. If the sum is more than 100 USD, then you’ll be also charged a 2% commission.
Mid-market exchange rates.
The card is valid anywhere MasterCard is accepted, and you pay in local currency no matter where you are in the world.
Tip: Prefer a similar service but with a Visa card? Check out Revolut.
Advantages and Disadvantages of the Wise Account
After testing and using Wise, we formed a decent idea of the service. This Wise account review aims to provide a balanced view of its pros and cons.
Let’s start with the advantages:
Wise offers convenient international transfers at official exchange rates with minimal fees
The mobile app is foolproof and super easy to use.
The transfers are fast – usually within 1 business day.
Wise / TransferWise is a regulated financial company that ensures your money is safe
Overall, Wise performs well in delivering what it promises – an alternative to standard bank transfers, security, and speed.
However, we found a few minor disadvantages that we cannot overlook:
Occasional transfer delays.
Money can only be transferred to a bank account.
The Wise debit card is currently not available in the US.
Low limits for free ATM withdrawals and hefty fees after that.
Might charge higher transfer fees than some competitors.
Wise FAQs
What is Wise?
Wise is the new name of the company formerly known as TransferWise. It provides international money transfer services that are much more affordable than those of traditional banks.
Is Wise legit?
Yes, Wise is a legit company.
Wise US Inc. is registered with the Financial Crimes Enforcement Network (FinCEN) and renews its registration annually and it is supervised by regulatory authorities in each state.
Is Wise a bank?
No. Wise is a financial company, but it is not a bank.
What are the benefits of Wise?
Wise services come with many advantages, including:
- The process of sending and receiving money is fast
- International transfer fees are lower than bank fees
- The exchange rate is one of the best in the market
How can I open a Wise account?
In our dedicated Wise review, you will find details on how to register and make your first Wise transfer.
How long does a Wise transfer take?
On the Wise website, you will find information about different timeframes. Officially, the transfer time ranges from a few hours to 1 business day, but our personal experience shows that sometimes it can even be 2 or 3 business days.
Can I send money from abroad to the US with Wise?
Yes. If you live abroad and want to send money to the US, you can easily do so with Wise.
The reverse is also true. You can send transfers with low fees from the US to abroad.
Can I transfer money in the same currency?
The currencies with which this operation is possible are USD and EUR.
Revolut vs Wise
When considering digital banking and money transfer services, it’s common to compare Revolut vs Wise. If your goal is only to exchange and send money, Revolut and Wise are quite comparable.
However, in some other aspects, Revolut may be an interesting alternative.
Let’s do a quick overview of the main similarities and differences:
Revolut | Wise | |
---|---|---|
Free account | Yes | Yes |
Debit card | Yes | Yes |
Free business account | Yes | Yes |
Debit card delivery | 0 USD | 9 USD |
Virtual cards | Yes, up to 5 cards | Yes, up to 3 cards |
Card type | MasterCard and Visa | MasterCard |
ATM withdrawals | Depends on the subscription. The free plan includes 5 free withdrawals per month up to 200 USD with a 2% fee after that | 2 free withdrawals up to 200 USD total per month, 1.50 USD fee after that. For sums bigger than 100 USD, 2% commission applies |
Free currency exchange | Up to 1,000 USD/month for Standard (10,000 USD for Premium and Unlimited for Metal) | No |
Currency exchange fee | 0.5-2% during weekends | 0.35-3% |
Currencies you can exchange and hold | 25+ | 40+ |
Access to investments in stocks, cryptocurrency, etc. | Yes | No |
App | Yes | Yes |
Apple Pay | Yes | Yes |
Loans | No | No |
Learn more | Learn more |
Though, Revolut is a more widely known and used app in Europe, it could definitely offer some intriguing perks to US users, too.
The extra features it offers, such as travel insurance and higher exchange limits without fees, could be worth a more detailed inspection.
Wise/TransferWise Reviews
When researching “Is Wise safe to send money?” or “Is Wise.com safe?”, it’s helpful to look at user reviews.
No matter which website you check for Wise reviews, you will not have a hard time finding positive feedback.
On Trustpilot, for example, a site specialized in collecting user reviews for various services, Wise currently has an excellent rating of 4.3 (out of 5) from over 227,610 votes.
Positive Wise/TransferWise reviews highlight:
Cheap fees
Easy-to-use mobile app
Reliable international transfers
Convenience of the international debit card
To keep impressions balanced, here’s what negative comments share:
Blocked business accounts
Difficult access to customer service
👉 Tip: Use services like Wise as intended. Do not store large sums of money in them to avoid misunderstandings.
Do you have experience with Wise?
Feel free to leave your feedback in the comments section at the bottom of the page and help others make the right decision.
Conclusion: Is Wise Safe?
After our comprehensive Wise review, we can confidently answer the question, “Is Wise safe to send money?” with “Yes, we do believe that Wise is safe for international money transfers.”
This said, the service could come with higher fees and more limitations than some competitors.
However, the app is easy to manage, transfers are fast and the institution is regulated.
If you use the platform as intended and for legitimate purposes, Wise is a solid choice for international transfers.
Understanding how Wise works is key to making the most of its services.
The Wise account offers a multi-currency solution, while the Wise debit card (when available) provides convenient access to your funds worldwide.
Wise fees are transparent and generally lower than traditional banks, making it an attractive option for international money management.
We could talk for much longer, but actually, our best advice is: try it once and see for yourself.
Whether you’re looking to make a one-time transfer or set up a multi-currency account, Wise offers a secure and efficient solution for your international money needs.