Financer score™ is our own point system which is updated live and based on several criteria that gives you a balanced view of the company quality.
Pricing
Acorns uses a simple flat-fee subscription model rather than percentage-based fees. However, for small accounts, these fees can be relatively high as a percentage of assets managed.
Customer Support
Acorns typically responds within 2-4 days to customer inquiries. Customer support is generally polite but sometimes provides generic answers or redirects to FAQs. Some users report issues getting complex problems resolved efficiently.
Terms and Flexibility
The company offers transparent terms with a straightforward fee structure that's easy to understand. They're a legitimate, regulated investment firm with strong security measures and generally positive user trust.
Popularity
The popularity score indicates the percentage of customers choosing this company the last 90 days.
Customer Experience
Users particularly praise the app's intuitive design and "set it and forget it" investment approach that makes saving accessible to beginners. Some customers report withdrawal delays and account verification issues.
