Financer score™ is our own point system which is updated live and based on several criteria that gives you a balanced view of the company quality.
Pricing
Competitive spot prices for precious metals, but premiums tend to be higher than industry average. Additional fees for credit card purchases and shipping costs on orders under $199 impact overall value.
Customer Support
Multiple contact options including phone, email, and live chat, but response times vary from same-day to 3+ days. Customer reviews indicate mixed experiences with some reporting excellent service while others note challenges with complex issues.
Terms and Flexibility
APMEX provides clear terms with comprehensive policies for purchases and returns. Their market loss policy and shipping terms are well-documented, though some customers report restrictive return conditions that require careful consideration.
Popularity
The popularity score indicates the percentage of customers choosing this company the last 90 days.
Customer Experience
Customers consistently praise the wide selection of products, secure packaging, and reliable delivery of authentic precious metals. The website is user-friendly with detailed product information, though some report occasional technical issues.
