Axos Invest Review 2025: Commission-Free Investing Designed for Today's Investors

— Review updated Oct 2025

- Oct 29, 2025

Axos Invest delivers a solid robo-advisory service with competitive fees and a user-friendly interface.

Their 0.24% management fee is attractive, and the self-directed trading platform offers commission-free trades.

While customer service is adequate but not exceptional, their integration of banking and investment services creates a convenient experience for users seeking comprehensive financial solutions.

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This company is not recommended

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Axos Invest At glance

Popularity

The popularity score indicates the percentage of customers choosing this company the last 90 days.

Customer Experience

Customers consistently report an outdated, cumbersome, and unintuitive platform. While the investment options and fee structure appeal to some, the clunky interface and limited customer support frustrate many users trying to manage their portfolios.

Company name

Axos Invest

Website

https://www.axos.com/invest

Phone

1-888-642-0039

Email

customerservice@axosbank.com

Address

4350 La Jolla Village Drive, Suite 140, San Diego, CA 92122

Pricing

Axos Invest offers competitive pricing with a 0.24% annual management fee for their Managed Portfolios, which is below industry average. Their Self-Directed Trading platform is commission-free for stock and ETF trades with no account minimum.

Customer Support

Axos offers adequate customer support with average response times. While generally helpful, some customers report having to speak with multiple representatives to resolve issues, indicating potential inconsistency in service quality.

Terms and Flexibility

Axos provides standard terms that align with industry practices. While their fee structure is generally transparent, some details require deeper investigation. They're fully regulated with SIPC protection up to $500,000.

Pros & Cons

Low-Cost Structure: AXOS Invest offers a low-cost robo-advisor service and commission-free trading platform, making it accessible for various types of investors.
Dual Investment Options: The platform provides both self-directed trading for those who want control over their investments and managed portfolios for those preferring automated assistance.
Customization Capabilities: AXOS Managed Portfolios allows investors to add or remove up to 32 different investment types, including socially responsible investments, offering personalization options.
Tax Optimization: Their managed portfolios feature tax optimization strategies, which can help maximize returns by minimizing tax implications.
User-Friendly Experience: The platform is designed to be simple and easy to use, making it accessible for beginners while still offering features for more active traders.

Limited Physical Presence: As a primarily online platform, AXOS lacks physical branches, which may not suit investors who prefer face-to-face interactions for financial guidance.
Customer Service Issues: Some reviews indicate problems with customer service and support, which could be frustrating when dealing with investment-related questions or issues.
Relatively New Platform: Following the rebranding from WiseBanyan to AXOS Invest in 2019, the platform is still relatively new compared to more established investment services.

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