Founded in 2019, CreditFresh is a Delaware-based financial technology company offering lines of credit to borrowers in 33 US states. Operating as a brand of publicly traded Propel Holdings Inc. (TSX: PRL), CreditFresh partners with FDIC-insured banks CBW Bank and First Electronic Bank to provide lines of credit up to $10,000.
Please Note:
CreditFresh itself warns that "A Line of Credit through CreditFresh is an expensive form of credit and should not be used as a long-term financial solution." With APRs ranging from 65% to 200%, this product costs significantly more than traditional personal loans or credit cards.
CreditFresh Overview
CreditFresh partners with financial institutions to provide fully integrated technology and service solutions to expand their current product offerings and provide consumers with access to credit.
Here's a quick summary of CreditFresh:
| Overview | Features |
|---|---|
| Loan type: | Line of credit |
| Loan amount: | $500 - $10,000 |
| APR: | 65% - 200% |
| Min. credit score: | None |
| Monthly fees: | None |
| Payout time: | Same business day (if approved before cut-off) |
| Weekend payout: | Depends on bank partner cut-off times |
Requests for credit submitted on this website may be originated by one of two Bank Lending Partners including CBW Bank, Member FDIC and First Electronic Bank, Member FDIC.
Requesting a Line of Credit through CreditFresh is done completely online. The process is simple and quick, though the high cost structure has generated significant customer complaints.
Access to a Line of Credit through CreditFresh varies by state and has expanded to 33 states as of the start of 2026.
Product Offered
Line of Credit
The Line of Credit through CreditFresh has a maximum credit limit of $10,000, though actual limits depend on:
- Creditworthiness
- State of residence
A line of credit is an open-ended credit product that allows you to take draws, repay and redraw as needed.
A line of credit can provide a safety net for unexpected expenses, but CreditFresh's high cost structure makes it unsuitable for long-term financial solutions.
Why Choose CreditFresh
Choosing a personal line of credit through CreditFresh has some benefits, though borrowers should carefully consider the high costs:
Fast funding: If approved, any requested funds may be deposited into your bank account as early as the same business day if you apply before cut-off times (CBW Bank: 3:00 PM ET, First Electronic Bank: 3:30 PM ET).
No credit score requirement: CreditFresh doesn't require a minimum credit score, making it accessible to borrowers with bad credit history.
Flexible access: Draw funds as needed, repay, and redraw from your available credit line as long as your account is in good standing.
How CreditFresh Works
A line of credit through CreditFresh allows you to draw from your balance, repay, and redraw as needed. This is different from a traditional installment loan where you get a lump sum of money that you need to repay over a fixed loan term.
With a line of credit through CreditFresh, you only pay fees on the amount you borrow. You can withdraw money at any time, as long as you have available credit and an account that is in good standing.
An outstanding balance has to be paid with regular payments and your payment dates will typically align with your pay frequency.
The request process for a line of credit through CreditFresh is quick, simple, and transparent. The line of credit through CreditFresh is currently offered in:
Alabama
Alaska
Arizona
Arkansas
Delaware
Florida
Georgia
Hawaii
Idaho
Indiana
Kansas
Kentucky
Louisiana
Maine
Michigan
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
North Carolina
Ohio
Oklahoma
Pennsylvania
South Carolina
Tennessee
Texas
Utah
Washington
West Virginia
Wisconsin
Wyoming
Tribal lenders
If your state of residence is not listed, it is likely because of regulatory restrictions governing your state. Click here to check out the best tribal lenders which adhere to less restrictions.
CreditFresh reports your account activity to TransUnion, so making regular payments and keeping your account up to date may help to improve your credit.
Line of Credit Requirements
Here are the requirements to request a line of credit through CreditFresh:
Be of legal age to contract in your state
Be a U.S. citizen or permanent resident
Have an active bank account
Have a regular stream of income
Have a valid contact number and email address
You may be required to provide additional information during your application, including the following:
Proof of bank account (like a void check)
Proof of identity (like your driver's license)
Proof of residence (like a utility bill)
Proof of income (like a bank statement)
Understanding CreditFresh's High Cost Structure
Rates & Fees
CreditFresh charges a billing cycle charge that ranges between $5 and $410 based on your outstanding balance throughout your billing cycle. This tiered fee structure can result in extremely high effective costs:
Billing Cycle Charge Examples:
- $0.01-$10.00 balance: $5.00 charge (up to 50% of your balance)
- $10.01-$250.00 balance: $15.00 charge
- $250.01-$500.00 balance: $30.00 charge
- Higher balances incur proportionally higher charges
If you have an amount outstanding on your principal balance, you'll need to pay a mandatory principal contribution in addition to the billing cycle charge with every minimum payment you make. This will ensure part of every payment is applied toward your principal balance.
You will only start incurring charges once you've received your funds.
CreditFresh does not charge an origination fee
CreditFresh also doesn't charge a cash advance fee and there are no late fees
Real-World Cost Example
According to Better Business Bureau complaints, one customer borrowed $1,800 and paid $2,015 over 9 months of bi-weekly on-time payments. Only $6 was applied to principal, with $1,900 going to fees. Another customer with a $3,000 loan made bi-weekly $166 payments with only $29 per payment going toward the loan balance.
Credit Inquiry Impact
Important distinction: CreditFresh uses both soft credit inquiries and hard credit inquiries depending on the stage:
- Prequalification check: Soft inquiry (does not affect your credit score)
- Formal application: Hard inquiry (may temporarily lower your credit score by a few points)
Repayment Terms
You will receive a statement prior to your due date, detailing the activity on your account and the minimum payment due. The minimum payment includes the billing cycle charge and mandatory principal contribution. You can pay just the minimum balance, or pay more to reduce the total outstanding balance.
Reducing your principal balance will also increase the amount of credit available to you.
Uploading Documents
You can log into your secure CreditFresh account to upload your documents.
Navigate to your Profile, scroll down and click on Upload Document. Next, select the document type and description, then Choose File which will allow you to upload the required documentation.
You can upload most images and/or PDF files, up to 5MB in size. If you are required to provide multiple documents, you will need to upload each document individually.
Making a Withdrawal
You have immediate access to the money you require. To request a draw, just sign into your account and choose the amount you need.
You have the option of taking out the entire amount of credit at once or in installments. The funds may be deposited into your bank account as soon as the same day if you apply before the cut-off times.
Better Business Bureau Rating & Complaints
CreditFresh has received an F rating from the Better Business Bureau and is not BBB accredited. The company has received 212 complaints over the last three years, with 106 complaints closed in the last 12 months.
Common Complaint Themes:
- Balance increasing despite payments: Customers report making on-time payments but seeing their balance increase rather than decrease
- Minimal principal reduction: Large portions of payments going to fees rather than reducing the borrowed amount
- Aggressive collection practices: Reports of excessive phone calls (one customer reported 54 calls in 2-3 months)
- Lack of fee clarity: Customers claiming the billing cycle fee structure wasn't clearly explained during approval
This loan product appears to be designed in a predatory manner, making it difficult to pay down the principal while continuously generating fees.
BBB Customer Complaint Better Business Bureau
What Users On the Web Are Saying
CreditFresh gets 4.5 out of 5 stars on TrustPilot with over 3,400 reviews, with many users reporting positive experiences with the application process and funding speed:
How Financer Rates CreditFresh
Our assessment of CreditFresh is mixed. While the application process is streamlined and funding is genuinely fast, the high cost structure and customer complaints raise significant concerns. Here is our overarching star rating for CreditFresh:
| Category | Rating |
|---|---|
| Affordability | ⭐⭐ |
| Application process | ⭐⭐⭐⭐ |
| Loan terms | ⭐⭐ |
| Transparency | ⭐⭐ |
| Customer support | ⭐⭐ |
| Overall | ⭐⭐ |
Support
CreditFresh customer service is available Monday-Friday 8:00 AM - 9:00 PM ET and weekends 10:00 AM - 6:00 PM ET at 1-800-766-2007. While the company responds quickly to inquiries, multiple complaints reference aggressive collection practices.
Website
The CreditFresh website is well-designed and user-friendly. The application process is straightforward and takes less than 10 minutes to complete. The CreditFresh login is easily accessible on the front page.
Does Financer Recommend CreditFresh?
CreditFresh may be appropriate for very short-term emergency needs where you can pay off the balance quickly and in full. However, we cannot recommend it for:
- Long-term financial solutions
- Ongoing cash flow problems
- Situations where you'll only make minimum payments
The extremely high cost structure (65-200% APR) makes this product unsuitable for most borrowing needs. Consider alternatives like credit union loans, personal loans from traditional lenders, or credit cards, which typically offer much lower rates.
When CreditFresh Makes Sense (And When It Doesn't)
Appropriate Use Cases:
- True emergencies: Car repair, medical bill, or urgent home repair where you need $500-$1,000 for 2-4 weeks
- Short-term bridge financing: When you're certain you can pay off the full balance within 1-2 payment cycles
- No other options: When traditional lenders have denied your application and you have exhausted other alternatives
Inappropriate Use Cases:
- Ongoing expenses: Rent, utilities, groceries, or other recurring costs
- Long-term debt consolidation: The high fees will make your debt situation worse
- Making minimum payments only: This will result in years of payments with minimal principal reduction
FAQs
Is CreditFresh reputable?
CreditFresh is a legitimate company that partners with FDIC-insured banks. However, it has an F rating from the Better Business Bureau and 212+ complaints over three years. The company is owned by publicly traded Propel Holdings Inc.
How much can I borrow through CreditFresh?
The maximum credit limit through CreditFresh is $10,000, though actual limits depend on your creditworthiness and state of residence. Minimum loan amount is $500.
How do I repay my line of credit through CreditFresh?
You will receive a statement before your due date with the minimum payment required. You can log into your CreditFresh account to make payments and you can also make additional payments to reduce your outstanding balance and increase the credit available to you.
When will I receive funds?
If approved, any requested funds may be deposited into your bank account as early as the same business day if you apply before cut-off times (CBW Bank: 3:00 PM ET, First Electronic Bank: 3:30 PM ET). The timing of funding may vary based on your bank's policies.
How do I qualify for a line of credit through CreditFresh?
To qualify for a line of credit through CreditFresh, at a minimum you will need to: Be of legal age to contract in your state, Be a U.S. citizen or permanent resident, Have an active bank account, Have a regular stream of income, Have a valid contact number and email address.
How much does a line of credit from CreditFresh cost?
CreditFresh charges billing cycle fees ranging from $5 to $410 based on your outstanding balance. APRs range from 65% to 200%. The company warns this is "an expensive form of credit" not suitable for long-term financial solutions.
CreditFresh Alternatives
Here's a list of alternatives to CreditFresh which all support people with bad credit:
| Lender | Loan Amount | APR | Max. Loan Term |
|---|---|---|---|
| PersonalLoans.com | $500 – $35,000 | 5.99-35.99% | Up to 6 years |
| BadCreditLoans | $500 – $5,000 | 5.99-35.99% | Up to 2 years |
| Fast5KLoans | $500 – $35,000 | 5.99-35.99% | Up to 5 years |
| Low Credit Finance | $100 - $5,000 | 5.99-35.99% | Up to 7 Years |
Consider These Lower-Cost Alternatives
Before choosing CreditFresh's 65-200% APR, consider: Credit union personal loans (often 6-18% APR), traditional bank personal loans, credit cards (typically 15-25% APR), or payday alternative loans (PALs) from credit unions (up to 28% APR).
However, the positive Trustpilot reviews contrast sharply with Better Business Bureau complaints, which focus on the high cost structure and payment allocation issues.
One thing to note is that CreditFresh is always quick with replies to customers and addresses issues immediately, though resolution of cost-related complaints often involves explaining the fee structure rather than reducing costs.
More User Reviews - Add Your Rating
Read more reviews on Financer from verified users below.
Have you used CreditFresh before? Leave your review now.
