Financer score™ is our own point system which is updated live and based on several criteria that gives you a balanced view of the company quality.
Pricing
Interest rates are competitive but not industry-leading. LoanDepot charges origination fees, appraisal fees, and closing fees. They offer rate-lock options but may not provide the most transparent fee structure upfront.
Customer Support
Support team is generally knowledgeable but feedback indicates inconsistent experiences. Some customers report excellent service while others mention difficulty resolving complex issues or complaints.
Terms and Flexibility
LoanDepot offers flexible loan options with clearly documented terms. Their "lifetime guarantee" for returning customers provides valuable benefits with no lender fees on refinances. Terms generally require deeper investigation to fully comprehension
Popularity
The popularity score indicates the percentage of customers choosing this company the last 90 days.
Customer Experience
Positive reviews highlight competitive rates and a smooth digital application process. However, numerous customers report frustrations with communication inconsistencies and unexplained delays during closing.
