Company name
SoFi Invest
Website
https://www.sofi.com/invest
Phone
1-855-456-7634
investsupport@sofi.com
Address
234 1st Street, San Francisco, CA 94105
Pricing
SoFi offers competitive rates (8.99%-25.81% APR) with no origination, prepayment or late fees. The 0.25% rate discount for autopay adds additional value, though minimum loan amounts may be high for some borrowers.
Customer Support
With 7-day customer service via phone, email, and live chat, SoFi provides exceptional accessibility. Support hours from 5am-7pm PT weekdays and 5am-5pm PT weekends exceed industry standards for availability.
Terms and Flexibility
SoFi provides clear, transparent terms with all rates disclosed upfront. Their unemployment protection feature and flexible repayment periods (2-7 years) demonstrate good borrower consideration, though some state restrictions apply.
Customer Experience
SoFi offers a streamlined application process with soft credit checks for prequalification. Additional perks like career coaching, financial planning, and networking events enhance the overall experience beyond basic lending.
