ACE Cash Express Review 2026 - Is It Worth It?

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Written by Joe Chappius

- Mar 20, 2026

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Reviewed by Ricardo Laizo

ACE Cash Express is one of the largest payday lenders in the U.S. with 750+ store locations across 21 states and online loans in 7 states.

The application is fast, funding can hit your debit card the same day, and you get a 72-hour satisfaction guarantee. No credit score required.

But APRs range from 91% to 630%, which makes borrowing expensive. Only consider ACE for true short-term emergencies.

  • 750+ store locations across 21 states plus D.C.

  • Online loans available in 7 states with instant decisions

  • No credit score requirement to apply

Read full summary

Latest customer reviews

MT

Michael Thompson

Dec 23, 2025
Very unhappy Customer
Customer service is terrible.
JB

Jenniferr Brown

Dec 12, 2025
Very happy Customer
Every time I visit and Kenyatta and her staff are there it's fantastic because they really go the extra mile for customers. Super professional. Thanks so much
SW

Sarah Williams

Dec 5, 2025
Very happy Customer
Maxine showed great professionalism and kindness, she had so much patience & was really understanding. Thanks Maxine this is my go-to spot
Read all reviews (85)

How ACE Cash Express compares - Financer Score

Financer score™ is our own point system which is updated live and based on several criteria that gives you a balanced view of the company quality.

Financer Score™82

Pricing

40

APRs range from 91.52% to 630.13% depending on state and loan type. No application fees, but overall borrowing costs are significantly higher than traditional lenders or credit unions.

Customer Support

70

Phone support at (866) 223-2274 is responsive during business hours. Email support is slower and tends to redirect to phone. In-store staff consistently receive positive reviews for helpfulness.

Terms and Flexibility

60

Loan amounts from $100 to $2,500 with 1-3 month terms. The 72-hour satisfaction guarantee is a strong consumer protection. Online availability limited to 7 states, which restricts access for many borrowers.

Popularity

95

The popularity score indicates the percentage of customers choosing this company the last 90 days.

Customer Experience

93

In-store customers praise friendly, knowledgeable staff. Online reviews on Trustpilot are largely positive. Some complaints about high rates and past CFPB issues, but day-to-day service quality is generally good.

Ace Cash Express Loan in ACE Cash ExpressDetails

Terms & fees

Loan amount$100 - $2,000
Term14 days - 3 months
Annual interest rate91.52% - 630.13%
Origination feeVaries by state and loan type
Monthly feesVaries by state and loan type

Requirements

Minimum age18
Minimum income$0
National bank requiredYes
National phone number requiredYes
Citizenship requiredYes
Electronic identificationYes

Features

Cosigner possibleNo
Revocation periodNo
Accept bad credit historyYes
Weekend payoutNo
Loan extensionsNo
Early paybackYes
Payment within 24 hoursYes
Loan brokerNo
Interest free loanNo

Additional fields

Payment hoursAlways Open
High approval rateNo
Recommended companyYes

Company informationInformation

Company nameACE Cash Express
Websitehttps://www.acecashexpress.com/
Phone(866) 223-2274
Emailcustomerservice@acecashexpress.com
Address300 E. John Carpenter Fwy, Ste. 900, Irving, Texas, 75062
Get started

ACE Cash Express is a payday and installment lender offering loans from $100 to $2,500, depending on your state. The company is owned by Populus Financial Group and has been in business since 1968.

ACE has 750+ store locations across 21 states and the District of Columbia, plus online loans available in 7 states. The application process is fast, there are no application fees, and applying won't hurt your FICO score.

You can receive funds as soon as the same day via debit card, next business day by bank deposit, or pick up cash in-store.

How We Rate ACE Cash Express:

At Financer, all lenders go through a thorough research and review process. Here's how we rate ACE Cash Express:

CategoryRating
Affordability⭐⭐⭐
Application process⭐⭐⭐⭐
Loan terms⭐⭐⭐⭐
Transparency⭐⭐⭐⭐
Customer support⭐⭐⭐
Overall⭐⭐⭐⭐

Do We Recommend ACE Cash Express?

Yes, we recommend Ace Cash Express as a reliable payday lender. Skip to our full review below and see how we rate ACE Cash Express.

Here's what we'll cover in this review:

Want to skip the details? Jump to our final verdict here.

ACE Cash Express Loans

ACE Cash Express loans are available online in 7 states (Delaware, Florida, Louisiana, Missouri, Ohio, Oklahoma, and Texas) as well as in-store across 21 states and D.C. The maximum loan amount depends on the state you're in.

Here's a quick summary of ACE Cash Express:

OverviewFeatures
Loan type:Payday loans, installment loans, title loans
Loan amount:$100 - $2,500
Loan term:1 - 3 months
APR:91.52% - 630.13%
Min. credit score:None
Application fees:None
Payout time:Same day (debit card) or next business day (bank)
Online states:DE, FL, LA, MO, OH, OK, TX
Requirements:At least 18 years old, U.S. citizen, active bank account, regular income, valid phone and email

If you're approved for a loan, ACE can fund your debit card the same day, deposit to your bank account by the next business day, or you can pick up cash in-store.

Beyond payday loans and installment loans, ACE Cash Express offers a range of other financial services:

  • Check cashing

  • Bill pay

  • ATM services

  • Money transfers

  • Tax services

You can cash your tax refund at ACE at their stores and get cash on the spot, even for larger checks. Depositing your tax refund directly to your account is typically faster than waiting for the check to arrive.

ACE offers money transfers to anywhere in the U.S. as well as over 200 countries worldwide through MoneyGram. You have options for same-day and three-day services.

You can send money at any ACE Cash Express location or online.

Need to withdraw cash? You can avoid ATMs and withdraw cash as low as $5 at all ACE Cash Express locations. You can also do balance inquiries.

Installment Loans

ACE Cash Express offers installment loans from $100 up to $2,500, depending on the state you're in. For example, online loan limits in Missouri and Texas go up to $2,500, while loans in Florida are capped at $1,000.

If you want to apply for an installment loan in-store, the limits vary by state. Here are the current available states and amounts:

  • Delaware: $100 - $2,000

  • Florida: $100 - $1,000

  • Louisiana: $100 - $700

  • Missouri: $100 - $2,500

  • Ohio: $100 - $1,000

  • Oklahoma: $50 - $700

  • Texas: $100 - $2,500 (not available in Austin or Dallas)

Payday Loans

ACE Cash Express offers payday loans with instant funding options online as well as in-store. Payday loans are available from $100 up to $2,000 in most states.

Payday loans are a good option if you need a short-term loan that you can repay on your next payday. If you need to take out a larger loan over a longer period, consider an installment loan instead.

Cash Advance

Cash advances from ACE are available in small amounts, ideal to cover unexpected expenses until your next payday arrives.

You can get a cash advance online and the application process only takes a few minutes. You can also cancel your cash advance loan within 72 hours.

Same-day funding is available for cash advances via debit card if eligible.

Title Loans

Title loans allow you to put up your vehicle as collateral for a loan. With ACE you can apply for a title loan and if approved, you continue to drive your car.

Title loan amounts vary depending on the state you're in. Title loans come with APRs between 153.65% and 202.80%.

Note: Title loans from ACE Cash Express are only available in-store.

ACE Cash Express Locations

ACE has more than 750 stores across 21 states and the District of Columbia. You can find stores in these states:

Arizona, Arkansas, California, Colorado, Florida, Georgia, Indiana, Kansas, Louisiana, Maryland, Minnesota, Missouri, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, and Virginia.

ACE is a subsidiary of Populus Financial Group, which also operates the Flare Account and ACE Elite Visa Prepaid Debit Card.

Looking for loans in other states? Compare lenders in all U.S. states that accept online loan applications.

How to Apply for an ACE Cash Express Loan

Start your application

Go to ACE Cash Express online and fill in your basic details to get started.

Add your details

Next, you'll need to provide more details including your personal contact information, the loan amount you need, your Social Security number, and employment details.

Sign the documents

Sign and submit your loan documents online.

Get funded

Once approved, you can get your funds as soon as the next day via bank transfer, funding to your debit card, or via in-store pickup.

Who Is an ACE Cash Express Loan Good For?

ACE Cash Express works best for borrowers who need a small, short-term loan and have limited options. It's particularly useful if you:

  • Don't have a traditional credit history or have a low credit score
  • Need money fast (same-day funding available)
  • Want the flexibility to apply online or visit a store in person
  • Need a loan under $2,500

But always make sure you understand the terms you're agreeing to. ACE's APR rates can reach 630%, which makes borrowing expensive. Only use ACE for short-term needs you can repay quickly, and always compare alternatives first.

How Financer Rates ACE Cash Express

ACE Cash Express has a straightforward online application process with fast payouts and the option to cancel a loan within 72 hours.

Funding is fast and flexible. Have your payment deposited to your debit card the same day, sent to your bank by the next business day, or pick up cash in-store.

One drawback is limited availability. ACE Cash Express online loans are only available in 7 states (Delaware, Florida, Louisiana, Missouri, Ohio, Oklahoma, and Texas). In-store services cover 21 states plus D.C.

The company faced a CFPB lawsuit in 2022 over concealed repayment plans and improper fund withdrawals. That case was voluntarily dismissed in April 2025. A separate 2014 enforcement action resulted in $10 million in penalties.

Customer Service

ACE Cash Express customer service can be reached via phone at (866) 223-2274 or by email. In-store staff consistently receive positive customer reviews for being knowledgeable and patient.

Is ACE Cash Express legit? Yes. ACE has been in business since 1968, operates 750+ locations, and is a subsidiary of Populus Financial Group.

Read more ACE Cash Express reviews below.

ACE Cash Express FAQs

How much can you borrow from ACE Cash Express?

You can borrow between $100 and $2,500 depending on the state you're in and the loan type. Online installment loans in Missouri and Texas go up to $2,500, while Florida caps at $1,000.

Is ACE Cash Express legit?

Yes. ACE Cash Express has been in business since 1968 and operates 750+ store locations across 21 states and D.C. The company is a subsidiary of Populus Financial Group and is licensed in every state where it operates.

How fast can I get money from ACE Cash Express?

If approved, you can receive funds the same day via debit card, by the next business day through bank deposit, or immediately by picking up cash at a store near you.

What credit score do I need for ACE Cash Express?

ACE Cash Express does not require a minimum credit score. Applying won't affect your FICO score. They evaluate your income, employment, and other factors instead of relying solely on credit history.

What states offer ACE Cash Express online loans?

ACE Cash Express offers online loans in 7 states: Delaware, Florida, Louisiana, Missouri, Ohio, Oklahoma, and Texas. In-store services are available in 21 states plus the District of Columbia.

What is the lawsuit against ACE Cash Express?

The CFPB sued ACE Cash Express in 2022 for concealing no-cost repayment plans and improperly withdrawing consumers' funds. That case was voluntarily dismissed by the CFPB in April 2025. A separate 2014 enforcement action resulted in $10 million in penalties and refunds for illegal debt collection practices.

ACE Cash Express Alternatives

If ACE Cash Express isn't available in your state or you want lower APRs, these alternatives offer personal loans with more flexible terms:

LenderLoan AmountAPRMax. Loan TermBad Credit?
PersonalLoans.com$500 - $35,0005.99-35.99%Up to 6 yearsYes
BadCreditLoans.com$500 - $5,0005.99-35.99%Up to 2 yearsYes
CashUSA.com$500 - $10,0005.99-35.99%Up to 6 yearsYes
Fast5KLoans$500 - $35,0005.99-35.99%Up to 5 yearsYes

More ACE Cash Express Loan Reviews

What Users On the Web Are Saying

ACE Cash Express has a 4.7 out of 5 stars rating on Trustpilot, with most customers praising the friendly in-store staff and fast service:

Most negative reviews mention high interest rates and fees rather than poor service. Some users have reported issues with account security, though ACE appears to resolve these cases.

More User Reviews - Add Your Rating

Read more reviews on Financer from verified users below.

Have you used ACE Cash Express before? Leave your review now.

Latest Reviews

MT

Michael Thompson

Dec 23, 2025
Very unhappy Customer
Customer service is terrible.
JB

Jenniferr Brown

Dec 12, 2025
Very happy Customer
Every time I visit and Kenyatta and her staff are there it's fantastic because they really go the extra mile for customers. Super professional. Thanks so much
SW

Sarah Williams

Dec 5, 2025
Very happy Customer
Maxine showed great professionalism and kindness, she had so much patience & was really understanding. Thanks Maxine this is my go-to spot
J

Jessica

Sep 17, 2025
Very happy Customer
Kenyatta consistently provides excellent customer service and really goes above and beyond for her customers.
B

Brandon

Aug 14, 2025
Very happy Customer
Stopped by to get a payday loan and gotta say Karen is truly amazing she knows all the info to walk you through when you get a payday loan and clarifies everything so there's no confusion I really appreciate her helpfulness
DM

David M.

Jul 23, 2025
Very happy Customer
Ace cash express in Duluth Georgia deserves two thumbs up. Super courteous and ready to assist. I absolutely recommend them!!!
JA

James Anderson

Jul 21, 2025
Very happy Customer
Mercedes was fantastic
RW

Robertt Wilson

May 9, 2025
Very happy Customer
They're always got smiles on their faces when you come in and really assist you plus they're ready to help wonderful folks friendly service makes you feel valued when you leave you're happy to go to ace no issues at all love them
A

Amanda

Feb 20, 2025
Very happy Customer
Visited the branch at 7065 S OBT in Orlando, FL. Worked with customer rep, Michelle. She really knew her stuff about the services Ace provides. She handled other customers smoothly using her multitasking abilities. She was approachable and pleasant.
M

Matthew

Feb 15, 2025
Very happy Customer
Had trouble getting a replacement card for my Porte account so I went to NE CHURCH AND GRAND/MLK in Portland Oregon. The help I got was incredible. Simply outstanding. Fast, caring, and such a pleasure to receive that quality of service.
RC

Rachel Cooper

Feb 15, 2025
Very happy Customer
Stopped by the Front St Ace in Tyler and got help from Kristina Walker who was super sweet and really helpful, definitely making this my regular spot from here on out
N

Nicole

Feb 14, 2025
Very happy Customer
Lynn's got a friendly attitude every time I visit any branch. This visit was at the 2064 south academy location.
CH

Christopher Hayes

Feb 14, 2025
Very happy Customer
Latoya at the KC KS location on state ave made everything quick and simple for me. She was super nice and kept it professional the whole way through, the customer service is absolutely top tier every single time!
D

Daniel

Feb 11, 2025
Very happy Customer
Came in to take care of my water bill and had no clue where anything was on the bill for payment and Ms. Joseph helped me find everything I needed and stayed polite and courteous and really patient even though the lobby was packed> Big shoutout to MS joseph at the Lawton ace cash express for doing an excellent job.
KP

Katherine P.

Feb 5, 2025
Very happy Customer
Lina is super kind and professional! Definitely 6 star service!
SR

Steven Richardson

Feb 4, 2025
Very happy Customer
Certified through Ace
EF

Emily Foster

Feb 1, 2025
Very happy Customer
The Young Lady named Eileen helped me out with my loan application and she was really clear and walked me through the whole process thoroughly. She's always got a positive attitude whenever I stop by the 6th street location.Willa
JB

Joshua Bennett

Jan 30, 2025
Very happy Customer
Consistently good customer service every time.
LM

Lauren Murphy

Jan 24, 2025
Very happy Customer
Both Maria and Araceli did an amazing job helping me set up my SSI flare account. They walked me through everything about using my new account. They even handled setting up my direct deposits from SSI for me. I'm telling everyone I know about this place. They both gave me incredible customer service and were patient with all the questions I had. Excellent spot for taking care of your financial needs.
BS

Brian S.

Jan 13, 2025
Very happy Customer
Nora is fantastic!
CM

Christopher Miller

Jan 9, 2025
Very happy Customer
Kesha over at the Martin Luther King Jr Drive branch in Winston Salem is absolutely fantastic. She's consistently upbeat, really knows her stuff, and makes me feel valued every time I come in. She'll even call me just to check in if I haven't stopped by in a bit. Finding a business and employee who genuinely care about their customers is pretty uncommon these days. Major props to Kesha and congrats to Ace for hiring such a superstar like her!
JA

Jennifer Anderson

Jan 4, 2025
Very happy Customer
Excellent service at the San Luis AZ location, Elizabeth is extremely nice.
SM

Sarah Mitchell

Dec 26, 2024
Very unhappy Customer
Called ace on 12.2 after my card got stolen and couldn't get into my account online since it was blocked due to suspected fraudulent charges. My whole wallet was taken including my debit card and a paper with my pin written on it. When I looked at my account there were 6 ATM withdrawals one after another the same day all within an hour for 200 each adding up to 1000. Filed a dispute but on the 24th they rejected it saying there's no fraud pattern. I never withdraw that much money. This isn't the first time either. They've never approved a single fraud dispute I've submitted.
k

kbrown_87

Dec 17, 2024
Very unhappy Customer
The woman on shift today was extremely rude and I'm going to reach out to the appropriate people to file an official complaint
MT

Michael T.

Dec 12, 2024
Very happy Customer
Solid service

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