Ease of use: 4.5/5
National Funding excels in providing a user-friendly experience. Their online application process is straightforward and can be completed in minutes. The website is well-designed and responsive, working smoothly on both desktop and mobile devices.
We found the application process to be intuitive, with clear instructions at each step. The ability to save and resume your application is a nice touch for busy business owners.
Costs: 3.8/5
While National Funding offers competitive rates for alternative lending, their costs are higher than traditional bank loans. The use of factor rates instead of interest rates for working capital loans can make it challenging to compare costs directly with other lenders. Total borrowing costs typically fall between 15% and 30% of the loan amount.
The absence of prepayment penalties and the offer of early payoff discounts help reduce the overall cost. Equipment financing rates starting at 4.99% simple interest are more competitive. The lack of full fee transparency on their website before applying is a drawback.
Customer service: 4.3/5
National Funding's customer service is a strong point. Their 4.6-star Trustpilot rating from over 2,100 reviews and 4.4-star Google rating from 491 reviews back this up. Here's what we found: