Upgrade Review 2026 - Rates, Fees, and How It Works

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Written by Joe Chappius

- Apr 1, 2026

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Edited by Sam Onelia

Upgrade is an online lender offering personal loans from $1,000 to $50,000 with APRs between 7.74% and 35.99%. They accept credit scores as low as 580.

The application takes minutes, funding arrives within one business day, and joint applications are available. Checking account holders get up to 20% lower rates.

Origination fees of 1.85%-9.99% are steep, and borrowers with lower scores will face high APRs. Best suited for fair-credit borrowers who need fast funding.

  • Accepts credit scores as low as 580

  • Loan amounts from $1,000 to $50,000

  • Funding as fast as one business day after approval

Read full summary

Latest customer reviews

t

trav_m82

Dec 25, 2025
Very happy Customer
Absolutely love getting my direct deposit early plus the cash back I earn on my debit purchases
JM

Jessica Morgan

Dec 24, 2025
Very happy Customer
Excellent service and really solid financial products.
BC

Brandon Cooper

Dec 24, 2025
Very happy Customer
Super helpful and really fast.
Read all reviews (44)

How Upgrade compares - Financer Score

Financer score™ is our own point system which is updated live and based on several criteria that gives you a balanced view of the company quality.

Financer Score™77

Pricing

60

APRs range from 7.74% to 35.99%. Origination fees of 1.85% to 9.99% are deducted upfront, which is higher than average. No prepayment penalties. Checking account holders receive up to 20% rate discounts.

Customer Support

80

Support available by phone and email with generally prompt responses. No live chat option. Customer service reps are knowledgeable about loan terms and the application process.

Terms and Flexibility

80

Repayment terms of 24-84 months with transparent fee disclosures. Joint applications and secured loan options add flexibility. Lowest rates require Autopay and direct creditor payments.

Popularity

85

The popularity score indicates the percentage of customers choosing this company the last 90 days.

Customer Experience

73

A+ BBB rating. Users praise the fast application and quick funding. Some complaints about credit line decreases and account closures. Overall, the majority report positive experiences.

Upgrade Personal Loan in UpgradeDetails

Terms & fees

Loan amount$1,000 - $50,000
Term2 years - 7 years
Annual interest rate7.99% - 35.99%
Origination fee1.85% - 8.99%
Monthly fees$0

Requirements

Minimum age18
Minimum income$1,000
National bank requiredNo
National phone number requiredYes
Citizenship requiredYes
Electronic identificationYes

Features

Cosigner possibleNo
Revocation periodNo
Accept bad credit historyYes
Weekend payoutNo
Loan extensionsNo
Early paybackYes
Payment within 24 hoursYes
Loan brokerNo
Interest free loanNo

Additional fields

Payment hoursAlways Open
High approval rateNo
Credit check companyTransUnion, Equifax
Recommended companyYes

Upgrade Credit Card in UpgradeDetails

Details

Card typeCredit
Networkvisa
Issuing bankSutton Bank
PersonalYes
BusinessNo
RewardsNo
Cash backYes
TravelNo
Low interestNo
Balance and transferNo
SecuredNo
StudentNo

Terms & fees

APR range14.99% - 29.99%
Interest free period21 Days
Annual feesNone
Foreign transaction fee$0
Late payment fee$10
Returned payment fee$25
Penalty APR fee$0
Credit limit$500 to $25,000

Requirements

Minimum age18
Minimum credit score580-669
SpendingAll purchases qualify for rewards
Accept no creditNo

Bonuses and rewards

Base reward rates1.5%
Bonus reward rates0%
Welcome bonus cashbackNo
Welcome bonus pointsNo
Welcome bonus statementNo
Purchase protectionNo
Extended warrantyNo
Travel insuranceNo
Rental car coverageNo
Cell phone protectionNo
Travel loungeNo
Other benefitsNo prepayment penalties, No hidden fees, Turn into installment loans when you make purchases

Additional fields

Recommended companyYes

Company informationInformation

Company nameUpgrade
Websitehttps://www.upgrade.com
Phone1-844-319-3909
Emailsupport@upgrade.com
Address275 Battery Street, 23rd Floor, San Francisco, CA 94111
Get started

Upgrade offers personal loans in most U.S. states with amounts ranging from $1,000 to $50,000. Beyond loans, the company provides credit cards, a rewards checking account, and free credit monitoring tools.

APRs range from 7.74% to 35.99%, and borrowers can pre-qualify with a soft credit pull that won't affect their score. Upgrade accepts credit scores as low as 580, making it one of the more accessible online lenders for borrowers with fair credit.

How We Rate Upgrade

At Financer, all lenders go through a thorough research and review process. Here's how we rate Upgrade:

CategoryRating
Affordability⭐⭐⭐
Application process⭐⭐⭐⭐
Loan terms⭐⭐⭐⭐
Transparency⭐⭐⭐⭐
Customer support⭐⭐⭐
Overall⭐⭐⭐⭐

Do We Recommend Upgrade?

Yes, we recommend Upgrade as a legitimate personal loan provider. They work with bank partners to offer competitive rates, and their fast application process makes them a solid option for borrowers with fair to good credit. Skip to our full review below to see how we rate Upgrade across all categories.

Upgrade Overview

Founded in 2017 by Renaud Laplanche (who also co-founded LendingClub), Upgrade has grown into one of the larger online lending platforms in the U.S. The company partners with banks and credit unions to fund its loans.

Upgrade isn't just a lender. They've built a full financial ecosystem that includes personal loans, credit cards, a rewards checking account, and free credit monitoring tools.

Here's a quick summary of Upgrade:

OverviewDetails
Loan type:Personal loans (unsecured and secured)
Loan amount:$1,000 - $50,000
Loan term:24 to 84 months
APR:7.74% - 35.99%
Min. credit score:580
Origination fee:1.85% - 9.99%
Late fee:$10 per late payment
Funding speed:As fast as 1 business day
Requirements:18+ years old, U.S. citizen or resident, active bank account, regular income, valid email and phone

Who Is Upgrade Best For?

Upgrade personal loans work best for borrowers who have fair credit scores (580-669) and need funds quickly. The platform is particularly useful if you want to consolidate high-interest credit card debt, since Upgrade can pay your creditors directly.

Upgrade is a good fit for borrowers who:

  • Have fair or challenged credit (scores as low as 580)

  • Want to consolidate credit card or other unsecured debt

  • Need a co-borrower or joint application option

  • Want fast funding (as soon as one business day)

  • Prefer a lender that also offers credit monitoring tools

Upgrade personal loans are typically unsecured, but the company may offer eligible applicants a secured loan option to improve approval odds or access a lower rate.

Keep in mind that Upgrade does not offer loans in Iowa, West Virginia, or Washington, D.C. Loan amounts in Colorado start at $3,001.

Upgrade Pros and Cons

Pros

  • Accepts credit scores as low as 580

  • Loan amounts from $1,000 to $50,000

  • Funding as fast as one business day

  • Joint and co-borrower applications available

  • No prepayment penalties

  • Checking account holders get up to 20% lower rates

  • Free credit monitoring through Credit Health Tools

Upgrade shines with its accessibility and speed. The pre-qualification process uses a soft credit pull, so checking your rate won't hurt your score. Direct creditor payments for debt consolidation are a nice bonus.

Cons

  • Origination fees of 1.85%-9.99% are deducted from loan proceeds

  • APRs can reach 35.99% for lower credit scores

  • Not available in Iowa, West Virginia, or Washington, D.C.

  • Best rates require Autopay and direct debt payoff

  • Maximum loan cap of $50,000 is lower than some competitors

The origination fee is the biggest drawback. It gets deducted from your loan amount upfront. For example, a $10,000 loan with a 5% origination fee means you only receive $9,500 in your account, but you still repay the full $10,000 plus interest.

Products Offered

Upgrade has expanded well beyond personal loans. Here is the full lineup of products:

  • Personal loans - $1,000 to $50,000 for debt consolidation, home improvements, or major purchases

  • Lines of credit - Flexible borrowing with a draw period

  • Auto refinance - Refinance your existing car loan for potentially lower rates

  • Credit cards - Several cards including Cash Rewards, Triple Cash Rewards, and Bitcoin Rewards

  • Rewards Checking - Earn cash back on everyday purchases with rate discounts on Upgrade products

  • Credit Health Tools - Free credit score monitoring with weekly updates

Upgrade Credit Cards

Upgrade also offers a range of credit cards. All cards carry $0 annual fees:

CardAnnual FeeAPRKey Feature
Upgrade Cash Rewards$014.99%-29.99%Unlimited 1.5% cash back on payments
Upgrade Triple Cash Rewards$014.99%-29.99%3% cash back on Home, Auto, and Health
Upgrade Bitcoin Rewards$014.99%-29.99%1.5% back in bitcoin on payments
Upgrade Card$014.99%-29.99%Basic card with no annual fees

Upgrade Rewards Checking

The Upgrade Rewards Checking account offers cash back on everyday expenses. The real benefit is the rate discount - checking account holders get up to 20% lower rates on Upgrade loans and cards.

Upgrade also provides free credit monitoring through their Credit Health Tools. You get weekly credit score updates, email alerts when something changes, and educational resources to help you understand what impacts your score.

How Upgrade Works

Upgrade launched in 2017 and has processed millions of loan applications since. The company works with bank partners to fund loans, which means the actual lender on your loan agreement will be one of Upgrade's partner banks.

The platform is designed for borrowers with fair to good credit. You'll need a minimum FICO score of 580, though borrowers with scores above 700 will qualify for significantly better rates.

Upgrade Loan Requirements

To apply for an Upgrade personal loan, you need to meet these basic requirements:

  • Minimum credit score of 580

  • At least two accounts showing on your credit report

  • Debt-to-income ratio of 75% or lower

  • U.S. citizen or permanent resident

  • At least 18 years old

  • Active bank account with regular income

Self-employed borrowers can still apply, but expect to submit additional documentation. Upgrade typically asks for two years of tax returns and recent bank statements to verify income.

Meeting these requirements does not guarantee approval. Upgrade considers your full financial picture, including your income, existing debt obligations, and credit history.

Rates, Fees, and Payment Terms

APR and Origination Fees

Upgrade's APR ranges from 7.74% to 35.99%. The lowest rates are reserved for borrowers who enroll in Autopay and agree to pay off existing debt directly through Upgrade.

Origination fees range from 1.85% to 9.99% and are deducted from the loan proceeds. So if you borrow $10,000 with a 5% origination fee, you receive $9,500 in your account but repay the full $10,000 plus interest.

Example: A $10,000 loan with a 36-month term and 17.59% APR (which includes a 13.94% yearly interest rate and a 5% origination fee) would have monthly payments of about $342. The total cost over the life of the loan would be approximately $12,293.

Use a loan calculator to estimate your specific monthly payment before you apply.

Payment Terms

Repayment terms range from 24 to 84 months (2 to 7 years). A $10 fee is charged for late payments (if not received within 15 days of the due date) and for returned payments. There are no prepayment penalties, so you can pay off your loan early without extra charges.

How to Apply for an Upgrade Loan

Check your rate

Visit the Upgrade website and complete a short application. You'll see potential loan offers within minutes. This step uses a soft credit pull, so it won't affect your credit score.

Choose your loan

Review the loan options available to you. Compare amounts, terms, and monthly payments. Select the offer that best fits your budget and financial goals.

Get funded

Accept your offer and complete the verification process. Upgrade may request income documentation, ID verification, or bank statements. Once approved, funds are typically deposited within one business day.

How Financer Rates Upgrade

Upgrade earns solid marks for its accessible lending approach and straightforward application. The company accepts borrowers that many traditional banks would turn away, and the pre-qualification process makes it easy to check rates without commitment.

That said, the origination fees are higher than what you'll find at some competitors. If you have excellent credit (740+), you can likely find lower APRs elsewhere. Upgrade's sweet spot is borrowers in the 580-700 FICO range who need funds quickly.

Reputation

Upgrade holds an A+ rating with the Better Business Bureau. The company was founded by Renaud Laplanche, who previously co-founded LendingClub, one of the first major online lending platforms.

Borrower feedback is generally positive. Users consistently praise the fast application process and quick funding timeline. The most common complaints involve origination fees being higher than expected and occasional credit line adjustments on credit card products.

Website and Functionality

Upgrade's website is clean and easy to navigate. The three-step application process takes less than 10 minutes, and you see loan options immediately after submitting.

The mobile experience is smooth, with a well-designed app that lets you manage payments, check your credit score, and track your loan balance. Account login is straightforward and secure.

Customer Support

Upgrade offers customer support by phone and email. Response times are generally quick, though live chat is not available. Phone support is a standout for an online lender, as many competitors only offer email or chatbot support.

Customer service representatives are knowledgeable about loan terms, the application process, and troubleshooting account issues.

Does Financer Recommend Upgrade?

Yes. Upgrade is a legitimate, well-established lender that fills an important gap in the market for borrowers with fair credit. Their product ecosystem (loans, cards, checking, credit monitoring) creates genuine value beyond just the loan itself.

The biggest consideration is cost. Origination fees and potentially high APRs mean you should compare Upgrade against other personal loan options before committing. Use our comparison tool to see how Upgrade stacks up against other lenders.

Upgrade Alternatives

If Upgrade doesn't fit your situation, several alternatives are worth considering. Here's how they compare:

LenderLoan AmountAPRMax. TermMin. Credit Score
PersonalLoans.com$1,000 - $35,0005.99%-35.99%6 years580
Upstart$1,000 - $50,0006.4%-35.99%5 years300
CashUSA.com$500 - $10,0005.99%-35.99%6 years580
Prosper$2,000 - $50,0006.99%-35.99%5 years640

More Upgrade Reviews

What Users Are Saying

Upgrade holds strong ratings across major review platforms. Borrowers frequently mention the simple application, fast approval, and clear loan terms as positives. The most common complaints relate to origination fees and rate variability based on creditworthiness.

Add Your Rating

Have you used Upgrade? Leave your review now and help other borrowers make informed decisions.

Disclaimer: Personal loans made through Upgrade feature APRs of 7.74%-35.99%. All personal loans have a 1.85% to 9.99% origination fee, which is deducted from the loan proceeds. Lowest rates require Autopay and paying off a portion of existing debt directly. Loans feature repayment terms of 24 to 84 months. For example, if you receive a $10,000 loan with a 36-month term and a 17.59% APR (which includes a 13.94% yearly interest rate and a 5% one-time origination fee), you would receive $9,500 in your account and would have a required monthly payment of $341.48. Over the life of the loan, your payments would total $12,293.46. The APR on your loan may be higher or lower and your loan offers may not have multiple term lengths available. Actual rate depends on credit score, credit usage history, loan term, and other factors. Late payments or subsequent charges and fees may increase the cost of your fixed-rate loan. There is no fee or penalty for repaying a loan early. Personal loans issued by Upgrade's bank partners. Information on Upgrade's bank partners can be found at https://www.upgrade.com/bank-partners/.

Frequently Asked Questions About Upgrade

Is Upgrade legit?

Yes, Upgrade is a legitimate lending platform founded in 2017 by Renaud Laplanche, who also co-founded LendingClub. Upgrade holds an A+ rating with the Better Business Bureau and partners with FDIC-insured banks to issue loans. The company is headquartered in San Francisco with additional offices in Phoenix, Montreal, and Chicago.

What credit score do you need for an Upgrade loan?

Upgrade requires a minimum credit score of 580 to apply. You also need at least two accounts on your credit history and a debt-to-income ratio of 75% or less. Borrowers with higher credit scores will qualify for lower APRs and better loan terms.

Does Upgrade do a hard credit pull?

Upgrade does a soft credit check when you pre-qualify, which does not affect your credit score. If you accept a loan offer and proceed with the full application, Upgrade will perform a hard credit inquiry at that point, which may temporarily lower your score by a few points.

How long does it take to get funded by Upgrade?

After accepting a loan offer and completing verification, funds are typically deposited into your bank account within one business day. The full process from application to funding usually takes 2-5 business days, depending on how quickly you provide any requested documentation.

What are the risks of an Upgrade loan?

The main risks include origination fees of 1.85% to 9.99% that reduce your loan proceeds, and APRs that can reach 35.99% for borrowers with lower credit scores. Late payments incur a $10 fee and can negatively impact your credit score. Make sure the monthly payment fits comfortably within your budget before borrowing.

Is Upgrade better than Upstart?

Both lenders serve different needs. Upgrade accepts credit scores as low as 580 and offers loans up to $50,000 with terms up to 84 months. Upstart uses AI-based underwriting and may approve borrowers with limited credit history. Upgrade offers more product variety (cards, checking, credit monitoring), while Upstart may offer lower rates for some borrowers. Compare both to find the best fit for your situation.

Latest Reviews

t

trav_m82

Dec 25, 2025
Very happy Customer
Absolutely love getting my direct deposit early plus the cash back I earn on my debit purchases
JM

Jessica Morgan

Dec 24, 2025
Very happy Customer
Excellent service and really solid financial products.
BC

Brandon Cooper

Dec 24, 2025
Very happy Customer
Super helpful and really fast.
NB

Nathan Brooks

Dec 24, 2025
Very happy Customer
Quick approval and the whole process was super easy!!
CH

Christopher Hayes

Dec 24, 2025
Satisfied Customer
Been with them for years. The online loan process is fast and simple. Reasonable interest rate and terms.
RT

Rebecca T.

Dec 23, 2025
Mixed Experience
The boost cash feature isn't working!!
AM

Andrew Mitchell

Dec 23, 2025
Very unhappy Customer
I've had an account with Upgrade for multiple years. Until recently everything was honestly fine. But around a week ago, I saw that my linked external bank wouldn't let transactions go through on the Upgrade app anymore. Got notified I needed to reach out to Upgrade to get the external account reinstated. The staff was friendly but I still got told it might take days to get the account reconnected with upgrade and the problem was probably with my external bank account. I've had this external account connected to upgrade for years. It's still under review to this day. Today 12/23/2025, I received a notification my account got suspended for suspicious activity. I did a test wire transfer to my wife's account yesterday 12/22/2025 since we're planning to combine accounts after just getting married. In the notes, I actually wrote my wife's name hoping it wouldn't seem suspicious. I called the phone number and tried getting my account suspension removed. Was told it'd take two days for this to happen. Today is December 23, in two days it'll be Christmas then the weekend then New Year's week so I seriously doubt the suspension gets lifted in two days. I tried following the directions the team gave me and honestly got pretty frustrated with what was required. This meant sending pictures of my ID and a current photo of me holding paper with information written on it. On top of this, they only accept specific file types that are hard to do from a mobile device. I asked to talk to a supervisor and was told I couldn't speak with them and they'd actually have to call me back in, you guessed it, two days. This doesn't feel acceptable to me that I can't talk with a supervisor to explain what's happening and hopefully get this sped up, especially with Christmas in two days and new years right after and I can't access my bank account. As I'm planning to combine my account with my wife's, am I going to keep having this problem where anytime I wire money, they'll suspend my account?
JA

James Anderson

Dec 23, 2025
Very unhappy Customer
Terrible customer service. Dishonest practices. Upgrade does everything possible to harm good customers even though payments have all been made on time. Upgrade is an embarrassment to the financial industry.
AR

Ashley Roberts

Dec 23, 2025
Very happy Customer
Simple to use. Really great service!
MT

Matthew Turner

Dec 23, 2025
Very happy Customer
Super easy and really quick
DF

Daniel Foster

Dec 23, 2025
Very unhappy Customer
Changing your address means you've got to absurdly complete a form listing all your accounts exactly how they specify, snap a photo of yourself holding it, and send it in. Want to modify or cancel autopay? Can't do it on the website, you have to phone them. Just had my credit limits slashed to zero even though I have a solid payment record and everything's current. They'll get what's coming to them though…..I'm about to hit them with bankruptcy on a $50K personal loan.
MB

Michelle Bennett

Dec 23, 2025
Very unhappy Customer
Even though I've been paying everything in full and on time, and even though my FICO score keeps getting better, Upgrade has randomly cut my credit limit multiple times without any explanation. Every single time they do this is right when my available credit exceeds my balance, which pushes me back (and further into) the red.
SW

Steven W.

Dec 23, 2025
Very happy Customer
Super simple application process particularly when you're in a really urgent situation. Thanks so much
R

Ryan

Dec 23, 2025
Very happy Customer
Fast approval and received my funds that same day
GP

Gregory Parker

Dec 23, 2025
Satisfied Customer
Thanks for approving my application. After getting approved there should be information you can access to view what's being paid and the amounts...really helpful info for me. Also when the $10,000 got deposited into my account...which is configured for autopay...how do I add another item to the "payment list"? Another CC. AGAIN...THANKS...Robert Jenkins
KP

Kenneth Price

Dec 23, 2025
Very unhappy Customer
Untrustworthy Company
NH

Nicole Howard

Dec 22, 2025
Very happy Customer
Simple application and quick easy funding process.
t

tommy_ray

Dec 22, 2025
Very happy Customer
I'm happy with my upgrade card and loan I wish the minimum payment on the card worked more like a regular credit card with a 2% of balance minimum payment structure
BC

Brian Coleman

Dec 22, 2025
Very unhappy Customer
I requested $25,000 and was approved but when it transferred to my bank account only $22,000 showed up. The missing $3,000 was because they took it out for loan origination fees! What kind of nonsense is this? I didn't get the full $25,000 that was approved but I've got to repay it like I did! Never encountered a loan like this before and will reconsider next time.
AN

Aleksander Nowak

Dec 21, 2025
Very happy Customer
Upgrade made the process really simple and fast to apply. Money was in my account within 1 day!
BM

Brandon Matthews

Dec 21, 2025
Very happy Customer
Every single representative I dealt with was super professional, helpful, considerate, understanding and really detailed when helping me out.
j

jsmith_92

Dec 21, 2025
Very happy Customer
Super simple to deal with and they got everything done incredibly fast.
RM

Rebecca Martinez

Dec 21, 2025
Very happy Customer
Really quick process and simple to work with
MD

Michael Davidson

Dec 21, 2025
Satisfied Customer
The whole thing was easy!
L

Latisha

Dec 21, 2025
Very happy Customer
It's an excellent card.

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