BitPanda Review 2025: Features, Fees & Multi-Asset Trading Experience

Review updated Aug 2025

Written by Joe Chappius

- Aug 18, 2025

Reviewed by Ricardo Laizo

Bitpanda stands out as a solid European investment platform combining cryptocurrency and traditional assets.

Its strength lies in user-friendly design, reasonable pricing, and strong regulatory compliance.

While customer support could be more responsive, the platform offers excellent accessibility for both beginners and experienced investors seeking a regulated, diverse trading environment.

Unfortunatelly, it is unavailable for people living in the US.

Read the full review

Bitpanda At glance

Read reviews (3)
Written by

Joe Chappius

Company name

Bitpanda

Website

https://www.bitpanda.com

Email

support@bitpanda.com

Address

Campus 2, Praterstraße 1, 1020 Vienna, Austria

Pricing

Bitpanda offers competitive spread-based pricing with no deposit fees. The average trading fee for cryptocurrencies is 1.49%, which is reasonable for the European market, though slightly above the most competitive platforms.

Customer Support

Decent response time. Support is generally helpful but can sometimes feel automated. Mixed reviews about resolution effectiveness.

Terms and Flexibility

Well-structured terms with transparent fee disclosures and strong regulatory compliance as an EU-regulated platform. Good flexibility with multiple investment options and clear user agreements. Not available inside the US.

Customer Experience

Most users praise the platform's user-friendly interface and diverse investment options. While some customers report occasional withdrawal delays and verification issues, the responsive customer service team generally resolves problems efficiently.

Pros & Cons

  • Diverse Asset Selection: Bitpanda offers trading in more than 700 cryptocurrencies, as well as 3000+ stocks, ETFs, indices, and precious metals, making it a comprehensive investment platform beyond just crypto.

  • Strong Regulatory Compliance: As a European-based exchange headquartered in Austria, Bitpanda operates under EU regulations, holds multiple licenses, and adheres to strict compliance standards, providing users with regulatory protection.

  • User-Friendly Interface: The platform is designed with simplicity in mind, making it accessible for beginners while still offering advanced features for experienced traders through Bitpanda Pro (now rebranded as "One Trading").

  • Fee-Free Deposits and Withdrawals: Bitpanda stands out by charging no fees on deposits and withdrawals, which can significantly reduce transaction costs compared to other exchanges.

  • Strong Security Measures: The platform implements robust security protocols including offline cold storage for funds, two-factor authentication, and regular security audits to protect user assets.

  • Higher Trading Fees: While deposits are free, Bitpanda's trading fees tend to be higher than some competitors, particularly for cryptocurrency transactions, which can impact overall investment returns.

  • Limited Availability Outside Europe: Bitpanda primarily focuses on European markets, with limited or no service availability in many countries outside the EU. Unavailable in the United States.

  • Limited Advanced Trading Features: Although Bitpanda Pro offers more advanced trading options, the main platform lacks some sophisticated trading tools and features that professional traders might require.

Details

Bitpanda - Investment Broker

Pricing, commissions & fees

Commission local0.5% on the spread
Commission US stocks0.5% on the spread
Commission ETFs0.5% on the spread
Withdrawal flat fee$0
Inactivity fee$0
Deposit fee$0
Currency exchange fee1.5%
Minimum deposit$1

Features

Available on webYes
Available on iOSYes
Available on AndroidYes
Available on desktopNo
Robo advisor/assisted tradeYes
Copy trading / social tradingNo
Fractional sharesYes
Deposit with debit cardYes
Demo accountNo
Interest on uninvested fundsNo

Investment options

Number of stock exchanges8
Number of stocks2000
Number of ETFs200
Total trading options3000
Regulatory bodyFMA, FCA, CSSF

Security & Support

24/7 SupportNo
Live chatYes
Email supportYes
Phone supportYes
Community forumsYes

Additional fields

Recommended companyYes
Bitpanda Crypto

Pricing, commissions & fees

Maker fee1.49%
Taker fee1.29%
Withdrawal fees$0
Daily withdrawal limit$5000000
Deposit in cryptoYes
Deposit by bankYes
Deposit by cardYes
Deposit by PayPalYes
Other deposit methodsSEPA transfers, SOFORT, Giropay, and more depending on your region

Features

Exchange typeCentralised (CEX)
Spot tradingYes
Margin tradingYes
FuturesNo
OptionsNo
Market ordersYes
Limit ordersYes
Stop lossYes
Take profitYes
OCO ordersNo
Leverage2
Staking optionsYes
LendingNo
NFTNo
Available on webYes
Available on iOSYes
Available on AndroidYes
Available on desktopNo
Available via APIYes

Investment options

Number of cryptocurrencies700
Network: BitcoinYes
Network: EthereumYes
Network: BinanceYes
Network: SolanaYes
Other supported networksYes

Security & Support

Year found2014
Regulatory statusFully Regulated
Two-factor authenticationYes
Cold storageYes
Insurance coverageYes
Whitelisted addressesYes
Full day supportYes
Live chatYes
Email supportYes
Phone supportNo
Community forumsYes
Supported languagesEnglish, German, French, Spanish, Italian, Polish, and others

Additional fields

Recommended companyYes
Get started

.

Our Commitment to Transparency

At Financer.com, we're committed to helping you with your finances. All our content abides by our Editorial Guidelines. We are open about how we review products and services in our Review Process and how we make money in our Advertiser Disclosure.

Latest Reviews

6

6b1c4e6564fb77

Upsides

Fast buying and selling. Bitpanda always works and has great customer services. I had some hassles with proof of funds declarations, but they explained everything...

Downsides

Top-notch customer service and company.

M

Mercadojohn314

Upsides

Low brokerage fees. User friendly interface which is very useful for beginner crypto investors.

Downsides

You can't verify your account if you live outside EU.

C

Christiansarsaba87

Upsides

Downsides

Xlence

4.2

Plus500

4.8

Coinbase

4

Kraken

3.9

Join Financer Stacks - Your weekly guide to mastering money basics, stacking extra income, and creating a life where money works for you.