Bitpanda Review 2026: Fees, Features & Multi-Asset Trading

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Written by Joe Chappius

- Apr 3, 2026

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Reviewed by Ricardo Laizo

Bitpanda is a European crypto and multi-asset broker offering 650+ cryptocurrencies, 10,000+ stocks, and ETFs from a single platform. Based in Vienna, it holds 16 regulatory licenses.

The platform charges a 1.49% spread on standard crypto trades, with Fusion rates as low as 0.02%. No deposit or withdrawal fees.

However, Bitpanda is not available to U.S. residents. Customer support lacks phone options, and advanced trading tools remain limited.

  • 650+ cryptocurrencies and 10,000+ stocks and ETFs on a single platform

  • No deposit or withdrawal fees on any payment method

  • 16 regulatory licenses across Europe with ISO27001 security certification

Read full summary

Latest customer reviews

TM

Teresa Morgan

Dec 24, 2025
Very happy Customer
Simple to use, reliable, and trustworthy
DM

David Mitchell

Dec 23, 2025
Very happy Customer
Really happy with how the support team handled things – quick responses and they understood exactly what my ticket-ID (3295139) needed.
HM

Hassan Malik

Oct 17, 2025
Very unhappy Customer
I've been on bitpanda since 2016 and throughout that time I would regularly buy and transfer crypto several times per month. About a month ago some new regulation required me to reverify and the address verification keeps failing, I went back and forth with customer service repeatedly until they just closed the ticket and thanked me for my loyalty 😂 over the last 9 years, and for reference I personally know at least 87 people (from our crypto WhatsApp group) and not a single one of them can use it anymore. I wish zero stars was an option. Edit: My account password was suddenly changed (without any email confirmation) and when I managed to sort of get into the app I discovered ALL my data had been wiped, but I always document everything so over the years and up until a few weeks ago there have been tons of emails between me and the company and I still have every one. There is a chance that bitpanda might claim this is an unverified review, so if that happens I will gladly check Trust Pilot's rules to see if I can post a link to my receipts (since I wasn't able to attach photos to this review). I'll just have to wait and see but I don't think they realize there are plenty of other review sites I just picked the one I trust most there's also Reddit and countless other platforms not to mention social media so I'm going to wait and see how this plays out and respond accordingly. One more thing I've copied this review to google local guides which I'm pretty active on and will be posting ALL the receipts soon regardless but I need to redact both my personal details and Bitpanda employee names and similar information for privacy reasons. Update: I did not and will not take down this review for what I consider two solid reasons. They did end up fixing my issue so I figured alright let me test it and send £50 in bitcoin to another wallet I own, it sat pending for at least 10 days and honestly I'm not certain it ever arrived, but I'll give them the benefit of the doubt. They emailed me on Friday saying my account has been deactivated, I had already stopped using them anyway but apparently a negative review can get your account shut down.
Read all reviews (6)

How Bitpanda compares - Financer Score

Financer score™ is our own point system which is updated live and based on several criteria that gives you a balanced view of the company quality.

Financer Score™72

Pricing

80

Standard crypto spreads of 1.49% are above average. Fusion exchange drops fees to 0.02-0.25%. No deposit or withdrawal fees. Stocks and ETFs trade at a flat $1 per order.

Customer Support

60

Email and ticket-based support only. No phone or live chat options. Response times are generally adequate but resolution quality gets mixed reviews from users.

Terms and Flexibility

40

Clear fee disclosures and EU regulatory compliance across 16 licenses. Not available in the U.S., which limits flexibility for American investors. No minimum deposit required.

Popularity

70

The popularity score indicates the percentage of customers choosing this company the last 90 days.

Customer Experience

87

Over 7 million users with a strong Trustpilot rating. Users praise the clean interface and easy onboarding. Some report occasional withdrawal delays and verification issues.

Bitpanda - Investment Broker in BitpandaDetails

Pricing, commissions & fees

Commission local0.5% on the spread
Commission US stocks0.5% on the spread
Commission ETFs0.5% on the spread
Withdrawal flat fee$0
Inactivity fee$0
Deposit fee$0
Currency exchange fee1.5%
Minimum deposit$1

Features

Available on webYes
Available on iOSYes
Available on AndroidYes
Available on desktopNo
Robo advisor/assisted tradeYes
Copy trading / social tradingNo
Fractional sharesYes
Deposit with debit cardYes
Demo accountNo
Interest on uninvested fundsNo

Investment options

Number of stock exchanges8
Number of stocks2000
Number of ETFs200
Total trading options3000
Regulatory bodyFMA, FCA, CSSF

Security & Support

24/7 SupportNo
Live chatYes
Email supportYes
Phone supportYes
Community forumsYes

Additional fields

Recommended companyYes

Bitpanda Crypto in BitpandaDetails

Pricing, commissions & fees

Maker fee1.49%
Taker fee1.29%
Withdrawal fees$0
Daily withdrawal limit$5000000
Deposit in cryptoYes
Deposit by bankYes
Deposit by cardYes
Deposit by PayPalYes
Other deposit methodsSEPA transfers, SOFORT, Giropay, and more depending on your region

Features

Exchange typeCentralised (CEX)
Spot tradingYes
Margin tradingYes
FuturesNo
OptionsNo
Market ordersYes
Limit ordersYes
Stop lossYes
Take profitYes
OCO ordersNo
Leverage2
Staking optionsYes
LendingNo
NFTNo
Available on webYes
Available on iOSYes
Available on AndroidYes
Available on desktopNo
Available via APIYes

Investment options

Number of cryptocurrencies700
Network: BitcoinYes
Network: EthereumYes
Network: BinanceYes
Network: SolanaYes
Other supported networksYes

Security & Support

Founding year2014
Fully RegulatedFully Regulated
Two-factor authenticationYes
Cold storageYes
Insurance coverageYes
Whitelisted addressesYes
Full day supportYes
Live chatYes
Email supportYes
Phone supportNo
Community forumsYes
Supported languagesEnglish, German, French, Spanish, Italian, Polish, and others

Additional fields

Recommended companyYes

Company informationInformation

Company nameBitpanda
Websitehttps://www.bitpanda.com
Emailsupport@bitpanda.com
AddressCampus 2, Praterstraße 1, 1020 Vienna, Austria
Get started

What Is Bitpanda?

Bitpanda is a European multi-asset investment platform founded in Vienna, Austria in 2014. The platform lets users trade over 650 cryptocurrencies, 10,000+ stocks and ETFs, precious metals, and crypto index funds from a single account.

With more than 7 million registered users and 16 regulatory licenses across Europe, Bitpanda has positioned itself as one of the largest regulated brokers on the continent.

Important for U.S. readers: Bitpanda is not available to U.S. residents or citizens. The platform restricts access to European Economic Area countries and select regions like the UK, Switzerland, and Turkey. If you're based in the U.S., check out our best cryptocurrency exchanges comparison for platforms that accept American users.

U.S. Availability

Bitpanda does not serve U.S. customers. Using VPNs or foreign IDs will not bypass the residency restriction. American investors should consider U.S.-regulated alternatives like Coinbase or Kraken.

Bitpanda Fees and Pricing

Bitpanda uses a spread-based pricing model for its standard brokerage platform. Here's how fees break down across asset types:

Cryptocurrency trading: The standard platform charges a 1.49% spread (built into the displayed price). This is higher than exchanges like Binance.US or Kraken, which typically charge 0.1-0.6% per trade.

Bitpanda Fusion (advanced): Fusion is Bitpanda's spot exchange for active traders. It aggregates liquidity from major exchanges and charges volume-based fees starting at 0.25%, dropping to as low as 0.02% for high-volume traders.

Stocks and ETFs: A flat fee of approximately $1 per trade with no custody fees. This is competitive for European brokers, though the selection is limited to European exchanges.

Deposits and withdrawals: No fees on any payment method for all fiat currencies. This is a genuine advantage, since many crypto platforms charge 1-3% on card deposits.

Precious metals: Spread-based pricing similar to crypto, typically around 0.5% for gold and silver.

Asset TypeFee StructureRange
Crypto (Standard)Spread1.49%
Crypto (Fusion)Volume-based0.02% - 0.25%
Stocks & ETFsFlat fee~$1 per trade
Precious MetalsSpread~0.5%
DepositsFree$0
WithdrawalsFree$0

Supported Assets and Features

Bitpanda covers a wider range of asset classes than most crypto-only exchanges. From a single account, users can invest in:

  • Cryptocurrencies: 650+ coins including Bitcoin, Ethereum, Solana, Dogecoin, and most major altcoins
  • Stocks and ETFs: 10,000+ real stocks and ETFs (not derivatives) available from approximately $1 per trade
  • Precious metals: Gold, silver, palladium, and platinum backed by physical reserves
  • Crypto indices: Managed portfolios like BCI10 and BCI25 that track the top cryptocurrencies by market cap
  • Leveraged products: 2x long and 1x short positions on major cryptocurrencies

The Bitpanda app is available on both iOS and Android. The interface is clean and beginner-friendly, though experienced traders may find the charting tools basic compared to dedicated trading platforms.

Bitpanda Fusion: The Advanced Trading Platform

Bitpanda Fusion is the platform's spot exchange designed for more active traders. It operates separately from the standard brokerage interface and offers several upgrades:

  • Real order book trading with aggregated liquidity from Binance, Coinbase, and other major exchanges
  • Over 700 trading pairs
  • Advanced order types: limit, market, stop-limit, stop-market, and take-profit orders
  • Volume-based fee tiers starting at 0.25% (dropping to 0.02% at the highest tier)

Fusion solves one of Bitpanda's biggest criticisms: high trading fees. If you trade regularly, the jump from 1.49% on the standard platform to 0.25% (or lower) on Fusion makes a significant difference. The trade-off is a less polished interface and fewer analytical tools compared to standalone exchanges.

Is Bitpanda Safe?

Bitpanda takes security seriously, and the numbers back it up. Is Bitpanda legit? Yes. The platform holds 16 regulatory licenses across European jurisdictions and has never experienced a major security breach.

Key security features include:

  • ISO27001 certification for information security management
  • Cold storage for the majority of crypto assets (funds stored offline)
  • Two-factor authentication (2FA) required for account access and withdrawals
  • Segregated customer funds kept separate from company operating funds
  • EU regulatory compliance including PSD2 licensing and anti-money laundering standards

Bitpanda is headquartered in Vienna, Austria and operates under European financial regulations. For European users, this means consumer protections that many offshore exchanges cannot offer.

The platform also participates in regular security audits and maintains transparent fee disclosures, which further builds trust with users.

Bitpanda Staking and Earn

Through Bitpanda Earn, users can stake supported cryptocurrencies and receive weekly rewards. The staking process is simple: select an eligible asset, choose the amount, and rewards are distributed automatically.

Bitpanda also offers Cash Plus, a feature that generates returns on EUR deposits. While specific rates vary, the feature is designed as a savings-like product for users who want their idle cash to generate passive income.

Savings Plans let you set up automated recurring investments in crypto, stocks, or ETFs. You pick the asset, the amount, and the frequency (weekly, biweekly, or monthly), and Bitpanda handles the rest. There are no additional fees beyond the standard trading spread.

Bitpanda vs Coinbase: How Do They Compare?

Since Bitpanda isn't available in the U.S., Coinbase is the closest equivalent for American users. Here's how they stack up:

  • Availability: Coinbase operates in the U.S. and 100+ countries. Bitpanda is limited to European markets.
  • Crypto selection: Bitpanda offers 650+ cryptocurrencies vs. Coinbase's 200+. Bitpanda wins on variety.
  • Fees: Both use spread-based pricing on their standard platforms (Coinbase around 1.5%, Bitpanda at 1.49%). Coinbase Advanced trades are cheaper at 0.05-0.6%. Bitpanda Fusion ranges from 0.02-0.25%.
  • Multi-asset: Bitpanda offers stocks, ETFs, and precious metals alongside crypto. Coinbase is crypto-only.
  • Regulation: Both are well-regulated. Coinbase is SEC-registered in the U.S. Bitpanda holds 16 European licenses.

For U.S. investors, Coinbase is the practical choice since Bitpanda simply isn't an option. European users benefit from Bitpanda's broader asset selection and zero deposit fees.

Customer Support and User Experience

Bitpanda's customer support operates through email and a ticketing system. There is no phone support or live chat, which is a notable gap for a platform of this size.

User reviews on Trustpilot are generally positive, with the platform earning a strong rating from its 7+ million user base. On Reddit, Bitpanda reviews tend to be more mixed, with users praising the asset variety but criticizing the higher standard trading fees compared to dedicated crypto exchanges.

Common praise focuses on the clean interface, fast onboarding process, and the range of available assets. On the negative side, some users report:

  • Withdrawal delays, particularly during high-volume periods
  • Verification issues that take longer than expected to resolve
  • Pricing that differs slightly from market rates (due to the built-in spread)

The Bitpanda app gets consistently good reviews on both app stores. The mobile experience mirrors the desktop platform, with full trading capabilities available on the go.

Supported Countries and Payment Methods

Bitpanda supports users in approximately 48 countries, primarily within the European Economic Area. Supported regions include Austria, Germany, France, the Netherlands, Italy, Spain, Switzerland, the UK, and Turkey.

Restricted regions include the United States, Canada, most of Asia, and sanctioned countries.

Accepted deposit methods include:

  • SEPA bank transfers
  • Credit and debit cards (Visa, Mastercard)
  • PayPal
  • Apple Pay and Google Pay
  • Klarna, Giropay, Skrill, and iDeal

All deposits and withdrawals are fee-free regardless of payment method, which is uncommon in the crypto exchange space.

U.S. Alternatives to Bitpanda

If you're a U.S. resident looking for a platform with similar features to Bitpanda, here are your best options:

  • Coinbase: The most popular U.S. crypto exchange with strong regulatory standing and a user-friendly interface. Supports 200+ cryptocurrencies.
  • Kraken: Offers advanced trading features, competitive fees (0.16-0.26%), and strong security. Good for both beginners and active traders.
  • Crypto.com: Wide crypto selection with DeFi features, a crypto debit card, and staking rewards. Available in most U.S. states.
  • Binance.US: Lower fees than most competitors (0.1% base), though it has faced regulatory challenges and reduced services in some states.

For a full comparison, visit our guide to the best cryptocurrency exchanges available in the U.S.

Frequently Asked Questions About Bitpanda

Can I use Bitpanda in the USA?

No. Bitpanda is not available to U.S. residents or citizens. The platform restricts access to European Economic Area countries and a few additional regions like the UK, Switzerland, and Turkey. Using a VPN or foreign ID will not bypass this restriction. U.S. investors should consider alternatives like Coinbase, Kraken, or Crypto.com.

How trustworthy is Bitpanda?

Bitpanda is considered trustworthy based on its 16 regulatory licenses across Europe, ISO27001 security certification, and a clean track record with no major security breaches. The platform uses cold storage for crypto assets, requires two-factor authentication, and segregates customer funds. Over 7 million users are registered on the platform.

Is Bitpanda better than Coinbase?

It depends on where you live. Bitpanda offers more asset types (stocks, ETFs, precious metals alongside 650+ cryptocurrencies) and has zero deposit fees. However, Bitpanda only serves European users. Coinbase is available in the U.S. and 100+ countries with strong regulatory standing. For U.S. residents, Coinbase is the only option of the two.

What are Bitpanda's trading fees?

Bitpanda charges a 1.49% spread on standard cryptocurrency trades. The Fusion spot exchange offers lower fees starting at 0.25% and dropping to 0.02% based on 30-day trading volume. Stocks and ETFs trade at a flat fee of approximately $1 per order. All deposits and withdrawals are free.

Is Bitpanda safe for beginners?

Yes, Bitpanda is designed with beginners in mind. The platform has a clean, simple interface, easy account setup, and supports multiple payment methods including PayPal and Apple Pay. The main downside for beginners is the higher 1.49% spread on standard trades compared to some competitors. The savings plans feature is particularly useful for new investors who want to invest automatically on a schedule.

Latest Reviews

TM

Teresa Morgan

Dec 24, 2025
Very happy Customer
Simple to use, reliable, and trustworthy
DM

David Mitchell

Dec 23, 2025
Very happy Customer
Really happy with how the support team handled things – quick responses and they understood exactly what my ticket-ID (3295139) needed.
HM

Hassan Malik

Oct 17, 2025
Very unhappy Customer
I've been on bitpanda since 2016 and throughout that time I would regularly buy and transfer crypto several times per month. About a month ago some new regulation required me to reverify and the address verification keeps failing, I went back and forth with customer service repeatedly until they just closed the ticket and thanked me for my loyalty 😂 over the last 9 years, and for reference I personally know at least 87 people (from our crypto WhatsApp group) and not a single one of them can use it anymore. I wish zero stars was an option. Edit: My account password was suddenly changed (without any email confirmation) and when I managed to sort of get into the app I discovered ALL my data had been wiped, but I always document everything so over the years and up until a few weeks ago there have been tons of emails between me and the company and I still have every one. There is a chance that bitpanda might claim this is an unverified review, so if that happens I will gladly check Trust Pilot's rules to see if I can post a link to my receipts (since I wasn't able to attach photos to this review). I'll just have to wait and see but I don't think they realize there are plenty of other review sites I just picked the one I trust most there's also Reddit and countless other platforms not to mention social media so I'm going to wait and see how this plays out and respond accordingly. One more thing I've copied this review to google local guides which I'm pretty active on and will be posting ALL the receipts soon regardless but I need to redact both my personal details and Bitpanda employee names and similar information for privacy reasons. Update: I did not and will not take down this review for what I consider two solid reasons. They did end up fixing my issue so I figured alright let me test it and send £50 in bitcoin to another wallet I own, it sat pending for at least 10 days and honestly I'm not certain it ever arrived, but I'll give them the benefit of the doubt. They emailed me on Friday saying my account has been deactivated, I had already stopped using them anyway but apparently a negative review can get your account shut down.
JM

John Mercado

Jan 5, 2024
Very happy Customer
Low brokerage fees. User friendly interface which is very useful for beginner crypto investors. You can't verify your account if you live outside EU.
CS

Christian Sarsaba

Aug 2, 2022
Very happy Customer
BF

Brian Foster

Jan 22, 2022
Very happy Customer
Fast buying and selling. Bitpanda always works and has great customer services. I had some hassles with proof of funds declarations, but they explained everything clearly and resolved my concerns. Top-notch customer service and company.

We do not guarantee the accuracy of user generated content.

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