Coinbase Review 2025: Is This Leading Crypto Exchange Right For You

Review updated Aug 2025

Written by Joe Chappius

- Aug 21, 2025

Reviewed by Ricardo Laizo

Coinbase offers a competitive maker-taker fee structure, rewarding higher trading volumes with lower costs.

While its terms provide standard flexibility, fee adjustments and account modifications could be more user-friendly. Customer support is fast and accessible, but some responses feel scripted.

Despite concerns over fees, Coinbase remains a solid choice for those prioritizing ease of use and strong security, making it a reliable platform for both beginners and experienced crypto traders.

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This company is not recommended

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Coinbase At glance

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Written by

Joe Chappius

Company name

Coinbase

Website

https://www.coinbase.com

Email

support@coinbase.com

Address

100 Pine Street, Suite 1250, San Francisco, CA 94111

Pricing

Coinbase's maker-taker fee structure offers competitive rates, with taker fees up to 0.60% and maker fees up to 0.40%, rewarding higher trading volumes with reduced fees.

Customer Support

Coinbase stands out for fast responses and accessible customer support, offering an advantage over competitors. However, while answers were mostly helpful, some lacked depth and felt a bit scripted, definitely AI-generated.

Terms and Flexibility

The platform provides standard flexibility, allowing various investment strategies, but lacks user-friendly adjustments for fees and account modifications.

Customer Experience

While many praise its user-friendly interface and security features, a significant number of complaints focus on account freezes, locked funds, and extremely difficult-to-reach customer support during critical situations.

Pros & Cons

  • User-Friendly Interface: Coinbase offers an easy-to-use platform that is particularly beneficial for beginners in cryptocurrency trading, making it accessible for newcomers to buy and sell crypto.

  • Security and Trust: Coinbase is often described as "the world's most trusted cryptocurrency exchange" with strong security measures to protect users' investments.

  • Wide Cryptocurrency Selection: The platform offers more than 250 cryptocurrencies for U.S. customers to trade, providing a diverse range of investment options.

  • Regulatory Compliance: Coinbase has received an A+ rating from the Better Business Bureau, indicating a high level of trustworthiness and regulatory compliance.

  • Staking Capabilities: Users can stake their cryptocurrencies on Coinbase, allowing them to earn passive income on certain digital assets.

  • Additional Services: Coinbase offers special features like Coinbase One that provides benefits such as 4.5% APY on USDC, zero trading fees, and priority support.

  • High Fees: According to multiple sources, Coinbase charges relatively high fees for trading compared to other cryptocurrency exchanges.

  • Account Issues: Some users report difficulties with account access and blocks, with complaints about challenges in recovering funds if the system blocks an account.

  • Customer Service Concerns: Despite offering priority support for some users, there appear to be negative reviews regarding customer service response times and effectiveness when problems arise.

Details

Coinbase - Investment Account

Pricing, commissions & fees

Maker fee0.4%
Taker fee0.6%
Withdrawal feesACH (free), Wire transfers ($25-$35)
Daily withdrawal limitFrom $25,000 to over $100,000 per day for fully verified accounts
Deposit in cryptoYes
Deposit by bankYes
Deposit by cardYes
Deposit by PayPalYes
Other deposit methodsApple Pay, Google Pay, SWIFT transfers (depending on region)

Features

Exchange typeCentralised (CEX)
Spot tradingYes
Margin tradingNo
FuturesNo
OptionsYes
Market ordersYes
Limit ordersYes
Stop lossYes
Take profitYes
OCO ordersNo
Leverage1
Staking optionsYes
LendingYes
NFTYes
Available on webYes
Available on iOSYes
Available on AndroidYes
Available on desktopYes
Available via APIYes

Investment options

Number of cryptocurrencies250
Network: BitcoinYes
Network: EthereumYes
Network: BinanceNo
Network: SolanaYes
Other supported networksYes

Security & Support

Year found2012
Regulatory statusFully Regulated
Two-factor authenticationYes
Cold storageYes
Insurance coverageYes
Whitelisted addressesYes
Full day supportYes
Live chatYes
Email supportYes
Phone supportYes
Community forumsYes
Supported languages40+ languages including English, Spanish, French, German, Italian, Portuguese, Dutch, Japanese, Korean, and more

Additional fields

Recommended companyNo
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