Gate.io Review 2025: Is This Feature-Rich Crypto Exchange Right For You?

— Review updated Sep 2025

- Sep 29, 2025

Gate.io stands out for its extensive selection of cryptocurrencies and trading options, making it suitable for experienced traders seeking variety.

However, slow customer support and average fee structure are drawbacks. But not the most important ones, which is the fact that the exchange is not available in the US.

While the platform maintains adequate security protocols, users should carefully review withdrawal fees before trading and be prepared for potential delays in support response.

Read the full review

This company is not recommended

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Gate.io At glance

Written by

Joe Chappius

Company name

Gate.io

Website

https://www.gate.io

Email

support@gate.io

Pricing

Trading fees average around 0.2% for standard users, which is in the middle range for cryptocurrency exchanges. The fee structure is transparent but not particularly competitive.

Customer Support

Multiple user reviews indicate long response times (often 5+ days) and inconsistent helpfulness. While they offer multiple support channels, users frequently report difficulties getting issues resolved, especially regarding account access problems.

Terms and Flexibility

Gate.io offers standard terms in line with industry practices. While they maintain regulatory compliance, their user agreement contains standard legal language that may not be easily digestible for average users. Not available in the US.

Customer Experience

Some appreciate the wide selection of cryptocurrencies but numerous complaints highlight serious issues with frozen accounts, blocked withdrawals and poor customer support. Reports of funds being locked for extended periods with minimal communication

Pros & Cons

Extensive Cryptocurrency Selection: Gate.io offers one of the widest selections of cryptocurrencies available for trading among exchanges, making it suitable for traders looking for access to both mainstream and lesser-known tokens.
Advanced Trading Features: The platform provides various trading options including spot trading, futures trading, margin trading, and leveraged tokens, catering to both beginner and advanced traders.
Staking and Earning Opportunities: Gate.io offers staking services and cryptocurrency loans, allowing users to earn passive income on their crypto holdings.
Global Reach: Despite some geographic restrictions, Gate.io maintains a strong international presence as a global cryptocurrency exchange platform.
NFT Marketplace: The platform supports NFT trading and even offers fractional NFTs, allowing investors to gain partial ownership of digital assets.

Geographic Restrictions: Gate.io is no longer available in the United States, limiting its accessibility to a significant market of cryptocurrency traders.
Higher Withdrawal Fees: Gate.io charges higher withdrawal fees compared to other cryptocurrency exchanges.
Customer Support Issues: Some users have reported difficulties with customer support response times and problems with account freezes, particularly when trying to resolve issues with their funds.

Details

Gate.io - Investment account

Pricing, commissions & fees

Maker fee0.2%

Taker fee0.2%

Withdrawal fees$25

Daily withdrawal limit$2 milion

Deposit in cryptoYes

Deposit by bankYes

Deposit by cardYes

Deposit by PayPalNo

Other deposit methodsP2P trading options

Features

Exchange typeCentralised (CEX)

Spot tradingYes

Margin tradingYes

FuturesYes

OptionsYes

Market ordersYes

Limit ordersYes

Stop lossYes

Take profitYes

OCO ordersYes

Leverage5

Staking optionsYes

LendingYes

NFTYes

Available on webYes

Available on iOSYes

Available on AndroidYes

Available on desktopNo

Available via APIYes

Investment options

Number of cryptocurrencies3800

Network: BitcoinYes

Network: EthereumYes

Network: BinanceYes

Network: SolanaYes

Other supported networksYes

Security & Support

Year found2013

Regulatory statusLicensed

Two-factor authenticationYes

Cold storageYes

Insurance coverageYes

Whitelisted addressesYes

Full day supportYes

Live chatYes

Email supportYes

Phone supportNo

Community forumsYes

Supported languagesEnglish, Chinese, Korean, Japanese, Russian, Turkish, Spanish, and more

Additional fields

Recommended companyNo

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