Kraken Review (2025)

Written by human
Written by Joe Chappius

- Apr 11, 2025

Our take on Kraken in 30 seconds

Kraken stands out as one of the most reliable crypto exchanges with exceptional security practices and transparent operations.

While its fee structure is competitive, especially on Kraken Pro, beginners may pay slightly more than advanced traders.

With strong regulatory compliance and robust features, Kraken offers a well-balanced platform suitable for both newcomers and experienced crypto traders.

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Pros & Cons

  • One of the largest crypto exchanges in the world

  • Sophisticated features like margin trading

  • Great customer service 24/7

  • Not available to NY and WA residents

Kraken At glance

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Company name

Kraken

Website

https://www.kraken.com

Email

support@kraken.com

Address

237 Kearny St #102, San Francisco, CA 94108

Pricing

Competitive fee structure with Kraken Pro offering lower fees than main platform. Instant purchases range from 0.9-1.5%, funding fees 0.5-3.75%. Lower than competitors like Coinbase but not the absolute lowest in the industry.

Customer Support

24/7 support via multiple channels with generally fast response times. Advanced chatbot with human support option. Most issues resolved within 24 hours, though some user complaints about account closures exist.

Terms and Flexibility

Excellent transparency with clear terms and conditions. Strong regulatory compliance across multiple jurisdictions. Offers flexible trading options and maintains high trust with regular Proof of Reserves audits.

Customer Experience

User-friendly interface for beginners with advanced features for professionals. Excellent security measures with 95% of funds in cold storage. Simple account opening process and extensive educational resources.

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Details

Kraken Cryptos

Pricing, commissions & fees

Maker fee0.25%
Withdrawal fees0.4%
Withdrawal feesVaries
Day withdrawal limit5
Deposit cryptoYes
Deposit bankYes
Deposit cardYes
Deposit PayPalNo
Other deposit methodsWire transfers, ACH (US)

Features

Exchange typeCentralised (CEX)
Spot tradingYes
Margin tradingYes
FuturesYes
OptionsNo
Market ordersYes
Limit ordersYes
Stop lossYes
Take profitYes
OCO ordersYes
Leverage5
Staking optionsYes
LendingYes
NFTNo
Available on webYes
Available on iOSYes
Available on AndroidYes
Available on desktopYes
Available via APIYes

Investment options

Number of cryptocurrencies300
Network: BitcoinYes
Network: EthereumYes
Network: BinanceNo
Network: SolanaYes
Other supported networks

Security & Support

Year found2011
Regulatory statusFully Regulated
Two-factor authenticationYes
Cold storageYes
Insurance coverageYes
Whitelisted addressesYes
Full day supportYes
Live chatYes
Email supportYes
Phone supportYes
Community ForumsYes
Supported languagesEnglish, French, Spanish, German, Italian, Portuguese, Russian, Chinese (Traditional), Chinese (Simplified), Japanese, Turkish, and Korean

Additional fields

Recommended companyYes

Kraken is one of the oldest and largest crypto exchanges in the industry, with a reputation for being secure and reliable.

It allows users to buy, sell, and trade a variety of cryptocurrencies, including Bitcoin, Ethereum, Litecoin, and others.

Kraken offers a range of trading pairs, including fiat-to-crypto and crypto-to-crypto, and supports several fiat currencies, such as USD, EUR, and GBP.

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How We Rate Kraken

At Financer.com, all lenders go through a thorough research and review process. Here's how we rate Kraken:

CategoryRating
Trading features⭐⭐⭐⭐⭐
Fees⭐⭐⭐⭐
Security⭐⭐⭐⭐
Transparency⭐⭐⭐⭐⭐
Customer support⭐⭐⭐⭐⭐
Overall⭐⭐⭐⭐⭐

Do We Recommend Kraken?

Yes, we recommend Kraken as a reliable crypto trading platform. Skip to our full review below and see how we rate Kraken.

Here's what we'll cover in this review:

Want to skip the details? Jump to our final verdict here.

Kraken Overview

Kraken is a cryptocurrency exchange that was founded in 2011 by Jesse Powell and is now one of the most popular exchanges in the industry.

It supports customers in 190 countries and offers competitive crypto trading.

One of the unique features of Kraken is its advanced trading interface, which offers a variety of trading tools and charts for experienced traders.

Beginners will find the main Kraken crypto exchange sufficient, while advanced traders may find more value in Kraken Pro with its advanced features like margin trading, staking, and OTC trading services for institutional clients.

Kraken has a strong focus on security and has implemented several measures to protect user funds, such as cold storage and two-factor authentication.

The exchange is also regulated in several jurisdictions, including the United States, Canada, and Europe.

Here's a quick summary of Kraken:

OverviewFeatures
Cryptocurrencies:185+
Trading experience:Beginner and advanced traders
Fees:0.9% - 1.5% for instant purchases, 0.5% - 3.75% to fund; Kraken Pro offers lower fees
Security:Excellent; ranks second on CER
Ease of use:Opening an account is fast and easy
Fiat support:USD, EUR, CAD, JPY, GBP, CHF, AUD, AED

Kraken supports more than 185 cryptocurrencies, including:

  • Bitcoin (BTC)

  • Cardano (ADA)

  • Dogecoin (DOGE)

  • Ethereum (ETH)

  • Litecoin (LTC)

  • Polkadot (DOT)

  • Polygon (MATIC)

  • Stellar Lumens (XLM)

  • Solana (SOL)

  • Sushi (SUSHI)

  • Uniswap (UNI)

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Kraken also supports some stablecoins, including Dai, USD Coin, and Tether USD.

Note that not all currencies are available in all currencies, but you can convert USD into some other currencies like Japanese yes, or Canadian dollars.

Kraken Pros and Cons

Here are some of the pros and cons of Kraken as a trading platform:

Pros

  • Supports** more than 185 cryptocurrencies**

  • Has a user-friendly interface

  • Is a high liquidity exchange 

  • Offers sophisticated trading features

  • Offers great customer service

  • Training materials to assist traders

  • Takes security seriously

The Kraken crypto exchange supports all popular crypto coins like Solana, Cardano, Bitcoin, and Dogecoin. It has a very simple yet intuitive trading platform that's easy to use even for beginner crypto traders.

Kraken makes it easy to buy and sell crypto at market rates.

Their fees are relatively competitive, with low fee options on Bitcoin withdrawals.

In terms of security, Kraken does quite well with securing transactions and user accounts and has received the CSO50 Award for its security features.

Overall, Kraken is ideal for sophisticated traders with features like margin trading, which is available on Kraken Pro.

Cons

  • Kraken is ** ot available in all US states**

  • US-based customers can no longer take part in crypto staking

  • Only supports a small number of fiat currencies

  • Higher fees for traders not using Kraken Pro

Kraken Pro offers lower trading fees than the main Kraken platform, so beginner traders will pay higher fees than advanced traders using Kraken Pro.

Crypto staking is no longer available to residents in the US, however, staking is still available to customers in other approved locations.

Note: Kraken is not available in New York and Washington.

Who Is Kraken For?

Beginner and advanced traders can benefit from Kraken and Kraken pro, although keep in mind that Kraken crypto only supports a few fiat currencies.

Kraken is available to traders worldwide, including the United States (although it's not available to residents of New York or Washington).

Traders in the US don't need to worry too much as US dollars are accepted.

How To Open a Kraken Account

Opening an account with Kraken is quite easy. Here are the steps:

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Account Management

Most account maintenance is done through the Kraken website and mobile apps, which are primarily self-service.

Whether you use a laptop or desktop computer, you might discover that managing your account is simpler due to the large screen.

You may update settings, adjust your approval level, add 2FA, manage API credentials, and lock down your account through the Kraken dashboard.

Kraken Fees

Fees depend on the platform you're using - the main platform or Kraken Pro.

For the main Kraken platform:

  • Instant purchases: 1.5% for most cryptos, 0.9% for stablecoins.

  • Funding: 0.5% when funding with a bank account, 3.75% + 0.25 EUR with a debit card, credit card, or digital wallet.

For Kraken Pro:

  • Pricing is based on your total trading volume over the past 30 days.

  • Most trades have either a taker fee between 0.10% and 0.26% or a maker fee of between 0.00% and 0.16%.

Kraken Pro

Kraken Pro offers advanced trading features with multiple order book layouts and charting tools, along with margin trading with a 5X leverage.

Users can benefit from multiple order types like limit, take-profit, and stop-loss.

Kraken Pro is undoubtedly best for experienced traders who want the additional perks and the extra buying power that margin trading offers.

How Financer.com Rates Kraken

Is Kraken safe? Yes, at Financer.com we recommend Kraken.

At Financer.com, all crypto exchanges go through a thorough research and review process. We don't make recommendations lightly.

Overall, Kraken is a well-established and reputable exchange that is popular among traders and investors due to its range of cryptocurrencies, advanced trading features, and strong security measures.

Account Opening

We found that it's extremely easy to open an account with Kraken.

The process takes only a few minutes and you can verify your identity online.

Fees

Kraken's fees are competitive, however, the Kraken Pro platform offers the best fees for advanced traders.

Compared to Coinbase Kraken's fees are quite low.

Coinbase charges 0.50% per trade and 3.99% for credit card purchases, whereas Kraken charges 0.26% per trade and 3.75% for credit card purchases.

Advanced Features

This is probably one of Kraken's most popular benefits. Advanced traders benefit from plenty of trading features including lower fees than the main platform.

Customer Service

Kraken offers 24/7 customer support via live chat, phone, and a ticket system.

They have extremely helpful support agents and issues typically get sorted out within 24 hours. They also have a robust support library.

We've tested their live chat option and responses are immediately and accurately handled by their chatbot, Kai, after which you have the option to chat with a human support agent as well.

Privacy and Security

When it comes to security, Kraken ranks among the very best.

Kraken is ranked second on CER, a popular crypto exchange security review site.

Kraken stores more than 95% of deposits offline in cold storage units worldwide. They also keep their servers in secure cages with 24/7 security surveillance, video monitors, and armed guards.

In terms of users' private data, Kraken encrypts sensitive data and regularly performs vulnerability testing.

Note: They haven't had any major security incidents or hacking events, although there are some individual reports online about hacked accounts.

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Kraken FAQs

Is Kraken legitimate?

Yes. Kraken is one of the biggest and most reputable cryptocurrency exchanges in the world.

Is Kraken legal in US?

Yes, Kraken is legal and available to US customers (except for residents of New York and Washington).

Kraken Alternatives

Here's a list of alternatives to Kraken and how they compare:

LenderReviewsCryptocurrenciesFiat SupportSecurity
KrakenView185+YesExcellent
eToroView20+YesGood
Crypto.comView170+YesGood

Should you use Kraken?

If you're a beginner trader who wants a trustworthy platform with excellent security and plenty of guidance, then Kraken is a great crypto platform.

Read more reviews from customers below or add your own Kraken review.

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More Kraken Reviews

What Users On the Web Are Saying

Kraken gets 4 out of 5 stars on G2, with users feeling generally positive:

Kraken gets a lower rating on Trustpilot, with a rating of 2.1 out of 5 stars, with most complaints being about accounts closed. Considering their high level of security, it might make sense.

However, Kraken makes an effort to reply to complaints:

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