Financer score™ is our own point system which is updated live and based on several criteria that gives you a balanced view of the company quality.
Pricing
Platinum Savings at 3.75% APY beats national average significantly. No monthly fees and $30 ATM reimbursements add value, though some competitors now offer higher rates.
Customer Support
Phone support available weekdays 9am-9pm ET, Saturdays 10am-6pm ET. Multiple channels available but limited weekend hours and occasional mobile app issues.
Terms and Flexibility
Clear, transparent terms with FDIC insurance and First Citizens backing. Flexible No-Penalty CDs and low minimums enhance accessibility. Strong regulatory compliance.
Popularity
The popularity score indicates the percentage of customers choosing this company the last 90 days.
Customer Experience
Users appreciate 24/7 online access and fee-free structure. Mobile app rated 4.3 stars but some report login issues and mobile deposit recognition problems requiring multiple attempts.




